Lead SAP Warranty Claim Management Consultant (remote plus travel)

FuseGlobal

3d•Remote

About The Position

We are seeking a Lead SAP Warranty Claim Management Consultant to support an SAP S/4 Service implementation for a heavy machine / automotive client. This role involves configuring and supporting Warranty Claim Management in SAP, working with business users to gather and analyze requirements, and designing and implementing various aspects of the warranty process. The consultant will also integrate warranty claims with other SAP modules and configure pricing, output determination, and action profiles. The position is an initial 12-month contract requiring 25-35% travel to the Midwest, primarily the Chicago and/or Milwaukee area.

Requirements

4+ full life cycle Warranty Mgt. projects
15+ years of Sap CS and PM experience

Responsibilities

Configure and support Warranty Claim Management in SAP
Work with business users to gather and analyze requirements for warranty processes
Design and implement claim types (customer / vendor / internal)
Design and implement claim processing workflows
Design and implement status profiles and action controls
Integrate warranty claims with Service Orders (S/4 Service)
Integrate warranty claims with SD (Sales & Distribution)
Integrate warranty claims with MM (Materials Management)
Integrate warranty claims with FI/CO (Finance & Controlling)
Configure pricing procedures for reimbursements
Configure output determination
Configure action profiles and follow-up actions
Handle claim settlement & reimbursement processing