(USA) Lead, Sam's Cafe Back of House

Walmart•Bentonville, AR

19h•Onsite

About The Position

The Lead for Sam’s Cafe Back of House is responsible for maintaining high standards of food safety, quality, and cleanliness in accordance with company policies. This role oversees food preparation, inventory management, and administrative tasks while ensuring associates adhere to sanitation and safety guidelines. The position requires effective supervision, training, and development of team members to deliver consistent service and operational excellence. The Lead fosters strong communication, accountability, and continuous improvement to support business goals and create a positive work environment aligned with Walmart’s values and standards. The Sam’s Cafe Back of House team operates in a dynamic environment focused on delivering quality guest experiences through a scratch kitchen approach. Team members work collaboratively to uphold food safety, sanitation, and operational standards while efficiently managing kitchen tasks and inventory. Clear communication, accountability, and adaptability are essential to meet daily demands. Leadership supports continuous training to ensure compliance with company policies. The team maintains a professional atmosphere dedicated to operational excellence and consistent service, prioritizing effective communication, food safety, and customer satisfaction in every aspect of their work.

Requirements

Proven experience in supervising and developing teams within a food service environment.
Strong knowledge of food safety, sanitation, and quality assurance standards.
Ability to manage inventory, including ordering, storage, and rotation of products.
Skilled in food preparation, menu planning, and maintaining consistent food quality.
Effective communication and instructional abilities to train and mentor associates.
Competence in overseeing administrative functions such as scheduling and attendance tracking.
Commitment to upholding company policies, safety standards, and ethical practices.
Adaptability and accountability in meeting operational goals and continuous improvement initiatives.
2 years' experience in large-scale food production or related experience.
2 years' of supervisory experience.
1 year’s experience of Microsoft Office (for example, Excel, Word, PowerPoint)
Obtain certified ServSafe Food Handler or related food safety certification within 45 days of hire

Nice To Haves

Inventory Control
Recipe Development
Food Services - ServSafe Certification

Responsibilities

Maintain cafe safety by ensuring product freshness, cleanliness, and adherence to sanitation guidelines.
Train and instruct associates on food preparation, quality standards, and safety protocols.
Manage food and equipment inventories, including ordering, receiving, storing, and rotating products.
Oversee administrative tasks such as scheduling, attendance tracking, and deposit preparation.
Lead daily team meetings, monitor food stations, and ensure consistent portion control and customer service.
Develop and support associates through coaching, mentoring, and performance evaluations.
Promote compliance with company policies, ethical standards, and operational procedures.

Benefits

Competitive pay
Performance-based bonus awards
Health benefits include medical, vision and dental coverage
Financial benefits include 401(k), stock purchase and company-paid life insurance
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.