(USA) Lead, Sam's Cafe Back of House

Walmart • Bentonville, AR

15h • Onsite

About The Position

The (USA) Lead, Sam's Cafe Back of House, ensures the highest standards of food quality, safety, and sanitation while supervising daily operations. This role involves training and mentoring associates, managing inventory, and overseeing food preparation and administrative tasks to maintain efficient workflow. The lead fosters strong team collaboration, supports continuous improvement initiatives, and upholds company policies and ethical standards. By prioritizing operational excellence and customer satisfaction, this position contributes to a safe, organized, and productive environment that aligns with Walmart’s commitment to quality and integrity. The Sam’s Cafe Back of House team operates in a dynamic, high-volume environment focused on delivering quality guest experiences through a scratch kitchen approach. Team members collaborate to uphold food safety, sanitation, and operational standards while efficiently managing inventory and kitchen tasks. Clear communication, accountability, and adaptability are essential to meet daily demands. Leadership emphasizes ongoing training and development to ensure compliance with company policies. Together, the team maintains a professional atmosphere dedicated to operational excellence and consistent service delivery, prioritizing effective communication, food safety, and customer satisfaction.

Requirements

• 2 years' experience in large-scale food production or related experience.
• 2 years' of supervisory experience.
• 1 year’s experience of Microsoft Office (for example, Excel, Word, PowerPoint).
• Obtain certified ServSafe Food Handler or related food safety certification within 45 days of hire.
• Proven experience in supervising and developing teams within a food service environment.
• Strong knowledge of food safety, sanitation, and quality assurance standards.
• Ability to manage inventory, including ordering, receiving, and rotating products according to policy.
• Skilled in food preparation, menu planning, and ensuring consistent product quality.
• Effective communication and instructional abilities to train and mentor associates.
• Competence in overseeing administrative functions such as scheduling, attendance tracking, and deposit preparation.
• Commitment to maintaining cleanliness, safety standards, and compliance with company policies.
• Demonstrated accountability and leadership in driving operational excellence and continuous improvement.

Nice To Haves

• 5-10 years in a similar role
• Inventory Control
• Recipe Development
• Food Services - ServSafe Certification - Certification

Responsibilities

• Maintain cafe safety by monitoring product expiration, cleanliness, and adherence to sanitation and food safety standards.
• Train and instruct associates on food preparation, quality assurance, and proper use of personal protective equipment.
• Manage food and equipment inventories, including ordering, receiving, storing, and rotating products according to company policies.
• Oversee administrative tasks such as scheduling, attendance tracking, and deposit preparation.
• Lead daily team meetings, supervise food station setup, restocking, and cleanup to ensure consistent customer service.
• Foster associate development through mentoring, coaching, and performance evaluations.
• Ensure compliance with company policies, ethical standards, and promote a positive workplace culture.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
• Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
• Tuition, books, and fees are completely paid for by Walmart.
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees