Lead Sales Manager | Ironlight | Lake Oswego, Oregon

Columbia Hospitality•Lake Oswego, OR

13d•Onsite

About The Position

Ironlight, an elevated event venue, is seeking a Lead Sales Manager to join our team. The perfect candidate for this position is experienced, reliable, and shows initiative and passion for their role as part of our team. Located in downtown Lake Oswego, Ironlight showcases panoramic views of Mt. Hood and the Cascades through an east-facing wall of floor-to-ceiling windows. Guests transition between indoor and outdoor spaces through sliding glass doors opening onto two separate rooftop terraces. Ironlight can accommodate up to 200 seated guests with the ability to create custom intimate gathering areas within the space. The Ironlight team works with clients to ensure every event, social and corporate, is polished and memorable. We exceed client expectations in organization and hospitality. This position is responsible for leading all event sales at Ironlight, including wedding, social, and business events. Progress will be measured by established quarterly sales targets. Position Overview The Lead Sales Manager is a management position at Ironlight. This position will work directly with Ironlight’s leadership team to implement a tactical sales plan with proactive and reactive strategies. This position will be expected to work independently and have the ability to make decisions with leadership approval. The Lead Sales Manager will respond to all inbound leads through our software system, email, and phone. This individual will be responsible for touring all prospective leads. The Lead Sales Manager will develop and execute proactive sales strategies, such as attending networking events and organizing sales events. The Lead Sales Manager will develop professional and positive relationships to drive sales. They will also cultivate strong relationships within the vendor community. This position is also responsible for planning, organizing, and managing details for events. This individual will work with Ironlight’s Venue Operations Manager in planning event details (floor plan, timeline, catering, vendor coordination). On the event day, this position will oversee the Venue Managers and/or meet the admin/planning lead at the client access start time, facilitate any Ironlight set-up (either day-of or prior-to) and check in on attendees as appropriate throughout the event. For weddings, the Leads Sales Manager will oversee the Venue Manager and wedding planner in planning event details (reviewing timeline and floor plan from wedding planner, coordinate and attend walkthroughs). If present during client access time, this position will also be responsible for ensuring all safety protocols are adhered to and take the lead on any emergency response that may transpire during the event and rental times. Special attention must be given to alcohol service management and load-out in parking lot. The Lead Sales Manager position is a fulltime position, mixed between weekdays, weeknights, and weekends. Weekend tours and walkthroughs will be required in some cases.

Requirements

Minimum of 3 - 10 years event sales experience
Developed relationships with the Portland event industry including: planners, catering partners, event rental companies, hotel partners, etc.
OLCC server’s permit (optional)
Food Handler’s permit (optional)
CPR/AED certificate (may be obtained after hiring date)
Working knowledge of basic business meeting technology (Screen-sharing, Zoom, etc.) and/or fast learner of venue technology.

Responsibilities

Leading all event sales at Ironlight, including wedding, social, and business events.
Implementing a tactical sales plan with proactive and reactive strategies.
Responding to all inbound leads through our software system, email, and phone.
Touring all prospective leads.
Developing and executing proactive sales strategies, such as attending networking events and organizing sales events.
Developing professional and positive relationships to drive sales.
Cultivating strong relationships within the vendor community.
Planning, organizing, and managing details for events.
Working with Ironlight’s Venue Operations Manager in planning event details (floor plan, timeline, catering, vendor coordination).
Overseeing the Venue Managers and/or meeting the admin/planning lead at the client access start time on event days.
Facilitating any Ironlight set-up (either day-of or prior-to) and checking in on attendees as appropriate throughout the event.
Overseeing the Venue Manager and wedding planner in planning event details for weddings (reviewing timeline and floor plan from wedding planner, coordinate and attend walkthroughs).
Ensuring all safety protocols are adhered to and taking the lead on any emergency response that may transpire during the event and rental times.
Managing alcohol service and load-out in the parking lot.
Meeting quarterly sales goals as determined by leadership.
Responding to all inbound leads within the Response Protocol parameters.
Scheduling and participating in sales tours / walkthroughs with clients, planners, and admins.
Attending weekly team meetings to discuss sales progress, past event feedback and upcoming sales/event planning.
Determining and coordinating all planning needs for upcoming events.
Maintaining well documented, accurate, organized and up to date file management.
Seamlessly transitioning an event from sales to Venue Operations Manager; and back to sales post-event.
Developing strong client, planner, and admin relationships through appropriate communication.
Following up on all client needs and inquiries in an efficient and expedient manner.
Focusing on revenue-generating activity and maximizing sales through client retention.
Supervising a large group of guests and vendors.
Creating floor plans, timelines, and other documents for event execution.
Working with client, admin, or planner to ensure all details for event are confirmed.
Coordinating and attending walkthroughs for upcoming events.
Executing event timeline either independently or alongside planning lead.
Overseeing load-in and load-out of vendor/rentals.
Ensuring building and code protocols are adhered to.
Supervising and enforcing OLCC guidelines.
Setting-up or breaking down furniture: Lifting, pushing, pulling, and carrying tables, chairs, boxes.
Bending/kneeling required for taping down cords, dressing tables, picking up floor after function occasionally.
Reporting and critiquing all activities to venue owners.
Performing cleaning and janitorial services, as needed during event.
Performing other duties and special projects as required.