Lead Sales Associate - Suburban

The Salvation Army USA Central Territory • Saint Paul, MN

6d

About The Position

The Lead Sales Associate supports the Salvation Army thrift store’s retail operations and community mission by helping turn donations into resources for community programs. The role combines customer service, sales, product acquisition, inventory management, and store maintenance to create a welcoming shopping experience for customers and donors. The associate may provide direction to staff when management is absent and communicate operational matters to store management.

Requirements

• High school graduate or equivalent.
• Retail experience required.
• Ability to speak, write, and understand English for effective communication.
• Basic computer skills, including use of a point-of-sale system and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Strong customer service orientation.
• Valid driver's license and personal transportation for bank runs.
• Must pass a Motor Vehicle Record Search.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory turnover.
• Provide positive customer service and create an enjoyable shopping experience.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in the absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns about behavior or attitude.
• Assist others with basic register problem solving.

Benefits

• Professional development and growth opportunities.
• Supportive and mission-driven work environment.
• Comprehensive benefits package.
• Opportunity to make a positive impact in the community.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED