Studio Sales & Operations - Lead Sales Assoc/Mem Advisor
About The Position
The Lead Sales Associate/Membership Advisor is responsible for being the top revenue producer in the studio, leading the team in sales and Key Performance Indicators (KPIs). This role involves managing the appointment book, coordinating waitlists, assisting the Studio Manager with corporate wellness prospecting and community engagement, and training new sales staff on guest onboarding and customer experience. The position requires a minimum of 4 appointments per day and working towards achieving package renewal goals each month. Orangetheory Fitness offers a 1-hour, full-body heart rate zone and strength training workout designed to be effective and efficient, boosting metabolism, burning fat and calories, building strength and confidence, and improving overall fitness.
Requirements
- Excellent customer service skills.
- Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred).
- Solid verbal and written communication skills required.
- Able to multi-task and excel in a busy environment.
- Functional computer skills required: MS Office basic programs (word, excel), Internet, Basic computer program software use.
- High school diploma required.
- Ability to work and function in an ORANGE TEAM environment.
- Flexible to work day, evening and/or weekend hours as needed.
- Required 30+ hours and/or 4 or more shifts per week.
Nice To Haves
- Health & Fitness minded people strongly preferred.
Responsibilities
- Being the top revenue producer in studio, leading the team in sales.
- Achieving a minimum of 4 appointments per day.
- Leading the team in Sales and KPI’s (DPM).
- Working towards achieving the package renewal goal each month.
- Managing Appointment Book and OrangeBook (highlighted, follow ups, Appointment confirmations, etc).
- Coordinating of confirmation of waitlists for following shift (daily).
- Assisting Studio Manager with Corporate wellness prospecting.
- Assisting Studio Manager with community engagement and relationship building (schools, charities, organizations, etc.).
- Assisting less experienced Sales Associates through training.
- Training all new sales staff on Guest onboarding and Customer experience.
Benefits
- Extensive Paid Training
- Competitive Compensation (base pay, commission, performance bonuses)
- Studio Membership
- Product Discounts
- Flexible Scheduling
- Casual Dress Code
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
