Studio Sales & Operations - Sales Associate
About The Position
Orangetheory Fitness is seeking a Part Time Sales Associate to manage "front of house" fitness studio operations. The role emphasizes premium customer service and meeting sales expectations, including membership sales and renewals, retail and concession sales, and maximizing workout traffic. Orangetheory offers a 1-hour, full-body heart rate zone and strength training workout designed to be effective and efficient, boosting metabolism, burning fat and calories, building strength and confidence, and improving overall fitness. The company's vision is to be the trusted global leader of innovative heart rate-based interval training, guided by values of Passion, Integrity, Accountability, Innovation, and Community.
Requirements
- Excellent customer service skills
- Previous sales experience, with strong sales skills
- Solid verbal and written communication skills required
- Able to multi-task and excel in a busy environment
- Functional computer skills required (MS Office basic programs like Word, Excel, Internet, Basic computer program software use)
- High school diploma required
- Ability to work and function in an ORANGE TEAM environment
- Flexible to work day, evening and/or weekend hours as needed
Nice To Haves
- Experience working in a sales quota bearing structure highly preferred
- Health & Fitness minded people strongly preferred
Responsibilities
- Establishes and maintains an effective referral program
- Maintains accurate records using established OTF sales systems
- Conducts telephone inquiries/follow up calls/customer care calls
- Leads OTF studio previews with prospects and/or fitness program holders
- Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the OTF studio
- Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
- Must be able to participate in 1-2 OTF scheduled workouts per week
- Maintains an organized and clean lobby/front desk area
- Responsible for processing accurate cash and credit card transactions
- Follow up and follow through activities with all prospective clients
- Responds immediately to member requests, inquiries and concerns
- Properly on-boarding all OTF clients through the use of Client Intake Forms and FP Agreements
- Works closely with Fitness Team to ensure that processes are fulfilled
- Responsible for attending and participating in all relative OTF training programs
- Generating new leads through current members, influencers, community outreach, and social media
- Converting leads into members and timely outreach to new leads
- Contacting potential clients through cold calls and emails
Benefits
- Extensive Paid Training: comprehensive paid training and certifications to ensure your success
- Competitive Compensation: competitive base pay, commission, and performance bonuses
- Studio Membership: Access a free Studio Membership as part of your perks
- Product Discounts: exclusive discounts on our products
- Flexible Scheduling: a schedule that accommodates your educational or personal goals
- Casual Dress Code: a fitness casual dress code in a comfortable work environment
- Collaborative Atmosphere: Work in a passionate and collaborative environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
