Operations Manager - MEM

Signature Aviation • Memphis, TN

4d • Onsite

About The Position

As an Operations Manager, you are a critical part of the base leadership team, overseeing day-to-day operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and residents. You lead by example, coordinating and directing team activities while upholding Signature Aviation’s gold standard of hospitality. In addition to your leadership responsibilities, you’ll occasionally step into frontline duties alongside your team, using your deep understanding of company policies and operational procedures to ensure a seamless guest experience throughout the terminal. This is a dynamic role requiring flexibility in scheduling (including nights, weekends, and holidays) and the ability to work in both indoor and outdoor environments near active aircraft and ground service equipment. From unpredictable weather to high-paced situations, your calm, capable leadership keeps everything running smoothly and guests feeling valued. If you're passionate about leading teams, elevating guest experiences, and thriving in a hands-on, fast-moving aviation setting, this role is built for you.

Requirements

• Leadership skills
• Deep understanding of company policies and operational procedures
• Ability to work in both indoor and outdoor environments near active aircraft and ground service equipment
• Calm and capable leadership in high-paced situations

Nice To Haves

• Passion for leading teams
• Passion for elevating guest experiences
• Experience in a hands-on, fast-moving aviation setting

Responsibilities

• Overseeing day-to-day operations to ensure safe, efficient, and high-touch delivery of services for private aviation guests, crews, and residents.
• Coordinating and directing team activities.
• Upholding Signature Aviation’s gold standard of hospitality.
• Occasionally stepping into frontline duties alongside the team.
• Ensuring a seamless guest experience throughout the terminal by applying company policies and operational procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed