Lead Restoration Technician

ServiceMaster CDR • Willowick, OH

5d • Onsite

About The Position

ServiceMaster CDR is seeking an experienced Fire & Contents Restoration Technician to join their elite team. As one of the nation's top 5 ServiceMaster franchises with 4 locations in Ohio, they offer cutting-edge equipment, strong career paths, and a supportive team environment. The role involves helping families and businesses recover after fire and smoke damage, restoring not just property but lives. The company emphasizes that fire restoration is about more than buildings; it's about helping people, and they are looking for technicians who bring both skill and heart.

Requirements

• Some hands-on experience in fire or smoke damage restoration (residential or commercial)
• Strong work ethic, dependability, and a positive, can-do attitude
• Solid customer service and communication skills
• Ability to lift 50 lbs, work in confined or challenging spaces, and wear PPE (including respirators) when required
• Valid driver’s license with a clean driving record
• Tech-savvy and able to learn or use mobile devices and job-tracking software

Nice To Haves

• IICRC FSRT & OCT certifications are a plus (or willingness to obtain)

Responsibilities

• Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack-outs, and debris removal
• Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents
• Operate a variety of restoration tools and equipment, ensuring proper use and care
• Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
• Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high-quality service delivery
• Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
• Participate in on-call rotations and respond to emergency situations as needed

Benefits

• $10,000 sign-on bonus (conditions apply)
• Competitive pay based on your experience and certifications
• Opportunities for career advancement and skill development
• Work with an industry-leading, nationally recognized company
• Make a meaningful difference helping communities recover and rebuild
• Comprehensive training, cutting-edge technology, and supportive leadership
• Medical, Dental, Visions Insurance, PTO, 401k and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed