Lead Residential Aide

Vocational Instruction Project•New York, NY

1d•Onsite

About The Position

Under the direction and supervision of the Operations Supervisor, the Lead Residential Aide will serve as the point person for day-to-day evening program operations. This role is responsible for providing guidance and oversight to the Residential Aides, ensuring the effective operation of evening functions and activities, and maintaining a safe and positive environment for clients and staff.

Requirements

High School Diploma / GED.
Minimum of two (2) years working with a residential social service program (i.e., OASAS or OMH facility, supportive housing, shelter, etc.).
Ability to speak/write the English language.

Nice To Haves

CASAC-T preferred.
Fire Safety Coordinator Certificate (F-80) or can be hired with the condition of obtaining within 90 days.
Food Handler's Certificate or can be hired with the condition of obtaining within 30 days.
Bilingual Spanish Preferred.

Responsibilities

Train Residential Aides on specific tasks and duties in accordance with VIP guidelines for Operation Staff.
Facilitate open communication with the team and act as the contact point for information between team and management team.
Monitor evening activities to ensure safety rules and requirements are followed according to policy and procedure.
Conduct & create an inspiring and positive team environment, motivate team members, and encourage creativity workload.
Mediate disputes, address concerns and resolve conflicts quickly under the supervision of the management team. Document incidents in AWARDS.
Delegate tasks and ensure adequate follow up.
Identify operation related issues and implement effective solutions.
Manage toxicology systems in accordance with policy and procedure.
Ensure adherence to the client screening policy & procedure.
Maintain the daily log, recording all events as indicated, complete electronic shift reports at the end of each shift covered, and complete the Bed Pop Sheet for all overnight shifts.
Guide / conduct facility checks (rooms, bathrooms, staff and clients, kitchen-stove, pilot lights, back and front stairways), every hour (or as indicated) and log the rounds according to procedure.
Initiate Calls to outside emergency personnel (911/paramedics) in an emergency according to protocol.
Oversee and assign Residential Aides to cover meals and ensure the cleanliness of the kitchen.
Complete inventory and maintain the supplies to meet the needs of the facility.
Participate in monthly mandatory staff meetings and all other mandatory meetings.
Maintain appropriate email etiquette and communication with supervisors, managers, and co-workers.
Complete all Incident Reports in Compliance Manager/HealthEquity for all incidents.
Maintain good working relationships with all agency staff, clients, and visitors.
Assume any other responsibilities delegated by the Operations Supervisor.
Attend Meetings as assigned.