Lead Resident Service Representative

Ecolab•Montgomery, AL

14d•$51,400 - $77,100•Onsite

About The Position

Ecolab is seeking a Lead Field Service Representative where your technical expertise and customer-first mindset will help shape a more sustainable future. You’ll be part of a purpose-driven team that supports water treatment systems across diverse industries. You’ll work hands-on in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance. This position will be based in Montgomery, AL. Shift Requirements: Monday - Friday -8:00AM to 5:00PM You’ll operate independently in a dynamic field environment, supported by a team that values your expertise. You’ll work with cutting-edge technologies and industry-leading training to stay ahead. You’ll help customers meet sustainability goals while protecting their critical assets.

Requirements

High school diploma or equivalent
Position requires a current and valid Driver’s License with no restrictions
Experience in a technical service role, ideally with water filtration systems or in industrial/mechanical environments
No immigration sponsorship available for this position

Nice To Haves

Associate’s degree in chemistry, mechanical systems, or related field
Hands-on plumbing experience and familiarity with industrial equipment
Experience with boilers, cooling towers, and wastewater treatment systems
Knowledge of mechanical, electrical, and pumping systems
Proficiency with Microsoft Office Suite

Responsibilities

Deliver expert service and support for water treatment and filtration systems
Monitor chemical usage and system performance to ensure optimal operation
Troubleshoot and resolve equipment and treatment issues with a focus on cost-effective solutions
Conduct preventive maintenance and repairs to maximize equipment uptime
Maintain accurate service documentation and communicate clearly with customers
Collaborate with internal teams to continuously improve service delivery