Resident Field Service Representative

Veolia Environnement SA•Town of Marcy, NY

9d•$25 - $27•Onsite

About The Position

The Field Service Representative role at Veolia Water Technologies Solutions involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more. The representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications.

Requirements

General knowledge of electrical equipment, water chemistry, and safety
Computer proficiency with a minimum of word processing and spreadsheets, and basic database knowledge
Good attention to detail
Strong verbal and written communication skills
Strong technical, mathematical, and customer service skills
Self-motivated, with the ability to drive projects to completion
Demonstrated significant problem-solving ability with an unfailing dedication to deadlines and commitments
Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation
Demonstrated ability to work independently and remotely with project teams
Ability to learn applicable company procedures within a reasonable time from the start of employment
High School Diploma / GED / Home School Certification OR international equivalent
2+ years’ experience in service/maintenance OR equivalent in an industrial environment
Valid Driver’s License
Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity

Nice To Haves

Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Responsibilities

Carry out mechanical, electrical, and controls preventative maintenance and troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
Perform analytical testing such as turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, and other site-specific testing requirements
Assist in providing service activities including parts refurbishment, maintenance, calibration of equipment, inspection, repair, performance testing, customer communications, project assessment and execution, and telephone customer support
Provide extensive equipment support and general hardware and software support
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
Create and maintain site paperwork and provide customers with detailed technical summaries of work performed
Consult with customer management and operation teams
Ensure contract compliance with volume and quality specifications
Collect payment information and generate shipping and billing paperwork
Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle (if applicable), and comply with all Veolia Environmental, Health and Safety (EHS) policies
Other duties as assigned