Lead Registered Nurse

American Oncology Network•Franklin, NC

4d•$35 - $51•Onsite

About The Position

This Lead Registered Nurse role encompasses all core responsibilities and performance expectations of a Registered Nurse, in addition to leadership and oversight duties. The position collaborates with the Clinical Nurse Manager (CNM) and/or the Regional Director of Nursing to plan, direct, and evaluate the overall nursing care and functions of the clinic. This includes coordinating unit activities, directing, organizing, and assigning work to nurses and pharmacy technicians. The role involves assessing, monitoring, and educating nursing staff on patient care, and instituting emergency procedures as necessary. The Lead RN assures compliance with all job breakdown instructions (JBIs) and regulations for the assigned areas. The role also requires working in collaboration with all office departments to ensure continuity of patient care and smooth office flow.

Requirements

Unencumbered RN License in the state of employment or multi-state licensure
Associates Degree or Bachelor’s Degree in nursing is required.
Registered Nurse license.
Current CPR certification.
Valid state Driver’s License for travel to satellite offices and offsite meetings.
Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.
At least two years of experience with hematology/oncology patients in a clinic or hospital is required.
Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
Must be detailed oriented with the ability to exercise independent judgment.
Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Good command of the English language.
Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Strong customer focus.
Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Effectively manages own time, conflicting priorities, self, stress, and professional development.
Self-motivated and self-starter with ability to work independently with limited supervision.
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Effectively lead and facilitate group discussions, coach, mentor, motivate, and engage others to align to a common goal.
Ability to effectively lead projects from inception through implementation and assessment.
Effectively hire, coach and support staff develop, as applicable, as well as manage resources, performance and employee relations, and supervise within established policies, procedures and legislation.
Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

Nice To Haves

Certification of OCN required within two years of employment.
Second language is an asset but not required.

Responsibilities

Prepare schedule for clinic’s nurses and pharmacy technician(s).
Collaborate with the CNM and/or OM to ensure coverage for patient schedules and/or staff planned/unplanned time off.
Collaborate with the CNM to plan the orientation of new nurses and pharmacy technicians.
Review and assess the skills of new employees with the CNM to determine the need for further training.
Ensure employees have the resources to perform their job.
Responsible for the completion of incident reports and adverse event reports.
Coordinate with nurses to ensure patient education is completed prior to initiation of new medication.
Oversee packet assembly for patient education material.
Act as a resource for staff regarding AON policies and procedures.
Collaborate with the CNM on clinical policy, procedure and regulatory changes, and the communication made to the nursing and pharmacy staff.
Understand and support clinical trials.
Communicate with Research Coordinator to ensure that patient care is always achieved, if applicable.
Work with purchasing department to ensure PAR levels are maintained to minimize waste.
Have thorough knowledge of Nucleus medication dispensing system.
Oversee ordering of medical and pharmaceutical supplies, if applicable.
Comply with all Federal and State laws and regulations pertaining to patient care, patients’ rights, safety, billing, human resources and collections.
Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.
Maintain and ensure the confidentiality of all patient and employee information at all times.
Work at any AON location to help meet AON business needs, within reasonable expectations.
Work overtime when given sufficient notice.
Attend and participate in CNM and RDN scheduled meetings.
Function and staff as a Registered Nurse when necessary, including performing port flushes, injections, administering all types of infusions and supporting nurse triage.
Ensure completion of daily variance report and resolution of unsigned charges.
Maintain knowledge of Nucleus medication dispensing system.
Create and maintain a positive, high quality work environment.
Provide daily direction and communication to employees so that departmental work is performed in a timely, efficient, and knowledgeable manner.
Create and maintain high quality work environment so team members are motivated to perform at their highest level.
Provide continual evaluation of processes and procedures.
Discuss all suggested methods to improve area operations, efficiency, and service to both internal and external customers.
Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives.
Provide performance feedback and coaching on a regular basis with each nurse/pharmacy technician.
Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
Provide appropriate coaching, counseling, direction, and resolution to staff nurses when applicable.
Interview job applicants and provide feedback.