Lead Registered Nurse (RN) Position in Phoenix; Integrated Care; FQHC; 27th Ave/ Indian School (8853)

Terros Health•Phoenix, AZ

3d•$86,000 - $95,000•Onsite

About The Position

Terros Health is seeking a Lead Registered Nurse for its 27th Avenue Health Center location in Phoenix, AZ. Terros Health is a healthcare company with over 50 years of experience providing primary care and specializing in mental health and substance use treatment. The organization's vision is to provide extraordinary care by empowered people, achieving exceptional outcomes, guided by core values of integrity, compassion, and empowerment, with diversity woven throughout. This role is for a full-time position, 40 hours per week, focusing on integrated care combining primary care and behavioral health in an outpatient/clinic setting.

Requirements

Registered nurse with the Arizona State Board of Nursing
One (1) year prior experience in a psychiatric setting and/or working with members receiving behavioral health services
Interpersonal skills for professional and positive relationships with co-workers, members, families, and community members
Good communication skills, evidenced by a non-judgmental approach, effective listening, and positive interactions
Strong understanding of substance use, addiction, and recovery principles
Microsoft Word, Excel, PowerPoint, Outlook, electronic medical record, NextGen preferred
Must have a valid Arizona driver's license, be 21 years of age with a minimum of 3 years of driving experience, and meet requirements of Terros Health's driving policy
Must have a valid Arizona Fingerprint Clearance card or apply for one within 7 working days of assuming the role
Must pass a TB Test and Drug Screen
Background Check

Nice To Haves

Experience working within psychiatric crisis and/or with members with serious mental illness
Knowledge of chronic conditions experienced by those with serious mental illness

Responsibilities

Serves as an active member of the site management team, collaborating on site-based delivery of exceptional customer service and clinical care.
Assists the Director of Nursing in ensuring effective coordination, work processes, and clear communication with site providers and medical assistants (MAs).
Works collaboratively with site operational and clinical leaders to ensure an efficient workflow.
Communicates and coordinates changes in workflow or services to MAs and providers.
Ensures initial and ongoing competency for MAs and manages their training records, collaborating with other Lead RNs for implementation.
Ensures documentation of patient visits in accordance with policies, procedures, and clinical protocols on the same date of service.
Manages the medication system at the site, ensuring appropriate administration and documentation of medication treatment.
Educates MAs and other team members on psychiatric and medical conditions and medication side effects.
Serves as the point person for site MA staff regarding clinical operational matters within their scope of work.
Communicates potential barriers to quality care and collaborates with the Director of Nursing to find solutions.
Clinically and administratively supervises all employed and contract MAs at their site, including interviewing, orientation, discipline, collaborative action plans, performance reviews, and providing clinical consultation and support.
Supports and participates in huddles, medical staff, and other site and agency meetings.

Benefits

Multiple medical plan options, including a no-premium plan for employees and their families
Multiple dental plan options, including orthodontic coverage
Vision insurance
Group life and disability insurance
Pet insurance
401(k) plan with company match
Interest-free medical line of credit
Financial education, planning, and support resources
Monetary company contribution toward eligible benefits
Bilingual pay differential
Generous Paid Time Off (PTO) – 3 weeks off in the first year
Paid Sick Time
10 paid holidays annually
Comprehensive wellness program featuring wellness challenges, activities, and prizes
Employee Assistance Program (EAP) available to employees and their family members
Trip Reduction Program
Ongoing professional growth and career development opportunities, including scholarships, clinical supervision, Continuing Education Units (CEUs)
Tuition discounts through Grand Canyon University, University of Phoenix, and Northern Arizona University (NAU)
Access to the Working Advantage® Employee Discount Program, with savings on gym memberships, car rentals, flights, hotels, movie tickets, and more