Lead Quality Technician

C/A Design Inc.•Raleigh, NC

1d•Onsite

About The Position

The Lead Quality Technician is responsible for performing testing and supporting data analysis for the assembly and deburr departments. This position requires a champion of documentation who is responsible for clearly communicating results and direction to team members. This position works closely with Engineering, Production, and other manufacturing personnel.

Requirements

High School Diploma or GED
At least 5 years of experience of quality control in a manufacturing environment.
Experience with dimensional inspection equipment and tools required; CMM experience preferred.
Experience interpreting engineering drawings, specifications, routers, and work instructions.
Experience reviewing customer purchase orders, contracts, and quality requirements preferred.
Hands-on experience developing manufacturing processes and proven ability to evaluate data.
Strong attention to detail and ability to accurately document and track quality information.
Ability to manage administrative tasks while working effectively in a production environment.
Microsoft Office proficiency (Excel, Teams, Outlook).

Nice To Haves

CMM experience preferred.
Experience reviewing customer purchase orders, contracts, and quality requirements preferred.

Responsibilities

Strive toward a culture of proactive safety.
Manage RMAs, approval, issuing, receiving, tracking, disposition, and replacement.
Interact with customer service reps/sales/customers for RMA coordination.
Investigate customer complaints and support root cause and corrective activities as needed.
Review customer purchase orders, contracts, and related quality requirements.
Support Quality Engineering with quality investigations, corrective actions, work instructions, SOPs, and continuous improvement activities.
Support MRB activities and dispositions of nonconforming material.
Monitor ECN implementation on the production floor, ensuring applicable contract, customer, and quality requirements are understood and followed.
Serve as Quality resource for assembly and deburr, addressing quality issues and questions as needed.
Support Incoming and Final Inspection personnel by providing technical guidance, training, and mentoring.
Interpret blueprints, specifications, routers, and work instructions to support inspection and quality requirements
Train operators and inspectors on the use of measuring devices and the completion of inspection documentation.
Record, summarize, and report quality data and trends as required.
Maintain accurate quality records and documentation in accordance with the Company Quality Management System.
Responsible for the cleanliness of his/her own work area and the general housekeeping of the Company.
Other duties as assigned.