About The Position

This position is a working supervisory role responsible for overseeing the activities of the detail shop team to ensure vehicles are detailed according to quality standards and customer requirements. The Lead Quality Control Inspector/UKG Detail Lane Leader will manage daily operations, establish production goals, maintain equipment, control supplies, and ensure a safe work environment. Key aspects include staff development, performance management, and quality inspection of reconditioning work. The role also involves financial review, budget input, and driving continuous improvement initiatives within the detail shop.

Requirements

  • High school diploma/GED and 7 years’ experience OR any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience OR 9 years’ experience in a related field.
  • Valid driver’s license required.
  • Competent supervisory and excellent organizational skills required.
  • Good computer software knowledge, as well as experience with AS400 essential.
  • Ability to work well with others and maintain focus and productivity under compressed deadlines.
  • Commitment to providing excellent customer service is essential.
  • Strong communication and interaction skills are required.
  • Ability to lift 1-30 pounds (light hand tools, etc.).
  • Manual dexterity, repetitive motion tasks.
  • Vision abilities required include close, distance and color vision, depth perception, and ability to adjust focus.
  • Regularly required to stand, walk, reach, talk, and hear.
  • Required to stoop, kneel, crouch, bend, squat, and climb.
  • Clear a pre-employment drug test (marijuana not tested for this position, but drug-free workplace policy applies).
  • Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Responsibilities

  • Supervise the activities of the detail shop team to ensure vehicles are detailed and all work is performed in a timely manner and according to established quality standards and customer or account requirements.
  • Review monthly financial statement and provide recommendations to upper management on how to maximize profitability and efficiency.
  • Supervise the proper staging, flow and inspection of vehicles processed through the detail shop operation to meet customer requirements and timely completion of available vehicles.
  • Oversee daily operation and maintenance of detail shop equipment.
  • Establish production goals for detail shop employees and determine manpower levels and scheduled based on anticipated business volume.
  • Requisition equipment, materials and supplies for the shop and oversee maintenance and protection of shop equipment.
  • Control the use of supplies, materials, and equipment.
  • Provide and maintain a safe work environment by explaining, monitoring, and enforcing required Auction safety procedures and complying with the OSHA requirements.
  • Communicate, discuss, and resolve reconditioning goals, results and problems with management and work with management in preparing the budget as it relates to the detail shop functions.
  • Maintain and develop detail shop staff and their professional and technical knowledge by recruiting, selecting, orienting, and training employees, and by providing educational opportunities.
  • Review Kronos for missing punches, proper posting of time off, department transfers.
  • Submit any necessary paperwork to the ESC for timely processing.
  • Counsel and discipline employees, as necessary.
  • Plan, monitor, and evaluate job performance, and conduct performance appraisals.
  • Inspect and verify the quality of detail/reconditioning work performed is in accordance with customer specifications and contract standards.
  • Examine visually and by touch if necessary.
  • Track all vehicles entering and exiting the lanes.
  • Reject Vehicles not meeting standards and return to detail shop for redo.
  • Generate appropriate reports and re-inspect problem vehicles to ensure quality standards are met.
  • Ensure employees have proper equipment and are properly trained in its use.
  • Ensure washing bays and other work areas are cleaned at the end of the workday and/or throughout if necessary.
  • Perform other duties as assigned by manager.
  • This is a working supervisory position and will include detailing of vehicles and driving.
  • May be required to work overtime (more than 40 hours per week).
  • Evaluates and pursues new initiatives and opportunities based on their fit with broader strategies.
  • Utilizes industry, division, market, and other external business factors when making decisions.
  • Generates and champions innovative ideas and opportunities to improve one’s area.
  • Fosters an environment that encourages others to suggest new ideas and try new things, even when uncomfortable.
  • Anticipates future changes and makes contingency plans.
  • Supports others in embracing and effectively navigating change.
  • Scans activities for UKG

Benefits

  • Minimum of sixteen hours of paid time off every month
  • Seven paid holidays throughout the calendar year
  • Bereavement leave
  • Time off to vote
  • Jury duty leave
  • Volunteer time off
  • Military leave
  • Parental leave
  • Health care insurance (medical, dental, vision)
  • Retirement planning (401(k))
  • Flexible vacation/wellness days
  • PTO

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

High school or GED

Number of Employees

501-1,000 employees

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