Lead Quality Control Engineer- Pub Sec

Lumen Technologies•, CO
•$103,711 - $152,109

About The Position

The Field Engineering Quality Control Engineer oversees and manages quality assurance processes supporting Field Engineering organizations within a specific Government Program. The role serves as the primary liaison among the internal program Quality Control representative, customer Quality Control organizations, and internal engineering teams to ensure infrastructure projects meet engineering standards, customer requirements, and operational objectives. As the first-line point of contact for internal program and customer Quality Control personnel, the engineer provides technical leadership, facilitates inspections and audits, drives corrective actions, and ensures project documentation is accurate. The role also supports continuous improvement, compliance, and quality through project readiness, site evaluations, documentation review, and follow-up inspections. Travel of up to 50% is required.

Requirements

  • Bachelor’s degree in engineering, telecommunications, information technology, or a related technical discipline, or an equivalent combination of education and relevant professional experience.
  • Demonstrated technical experience with telecommunications Inside Plant infrastructure, design principles, construction practices, and installation methods.
  • Experience supporting site surveys, ISP design, equipment installation, and infrastructure implementation.
  • Strong organizational skills and ability to manage multiple projects, priorities, schedules, and deliverables.
  • Proficiency in Microsoft Word, Excel, Visio, PowerPoint, and related business applications.
  • Current, valid driver’s license.
  • Active TS/SCI security clearance.
  • Ability and willingness to travel up to 50%.

Nice To Haves

  • BICSI Registered Communications Distribution Designer certification.
  • Project Management Professional certification.

Responsibilities

  • Serve as the primary interface between customer Quality Control representatives and internal engineering organizations regarding infrastructure quality and compliance.
  • Build and maintain working relationships with customer QC teams to align on standards, expectations, inspection requirements, and resolution of quality concerns.
  • Provide technical guidance to customer representatives during site evaluations, audits, and inspections.
  • Schedule, coordinate, and facilitate quality control site visits to customer network locations and Lumen facilities.
  • Lead pre-inspection and deployment readiness meetings to explain site configurations, engineering standards, and project scope to customer QC personnel.
  • Assist field teams with real-time identification and resolution of quality issues when practical to minimize project delays and rework.
  • Partner with Field Engineering leadership to develop, review, and improve quality control procedures, standards, and best practices.
  • Drive continuous improvement initiatives to improve installation quality, operational consistency, and customer satisfaction.
  • Identify recurring quality trends and systemic issues and recommend corrective and preventive actions.
  • Document inspection findings, deficiencies, and compliance risks for Field Engineering Management and applicable stakeholders.
  • Coordinate follow-up activities and final inspections to verify deficiencies are resolved and standards are met before project closure.
  • Track corrective actions through completion and report status to management and customer representatives.
  • Review and validate As-Built documentation for accuracy, completeness, and compliance with final site conditions.
  • Prepare and submit redline revisions to support accurate final engineering records.
  • Ensure compliance with customer requirements, corporate standards, engineering specifications, and applicable industry best practices.

Benefits

  • Comprehensive package featuring a broad range of Health, Life, and Voluntary Lifestyle benefits and other perks supporting physical, mental, emotional, and financial wellbeing.
  • Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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