Lead Qualification Representative

Thermo Fisher Scientific • Carlsbad, CA

10d • Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. The Lead Qualification Representative (LQR) plays a critical role in connecting marketing initiatives with sales execution across the Genetics Science Division (GSD). As a member of the North America commercial team, you will engage prospective and existing customers generated through marketing campaigns and data-driven initiatives, qualify opportunities, and help accelerate pipeline growth. In this role, you will serve as an important link between Marketing, Sales, and our customers by identifying customer needs, qualifying and nurturing leads, and ensuring opportunities are routed to the appropriate commercial resources. You will also leverage customer interactions and campaign performance data to provide actionable insights that help improve marketing effectiveness and customer engagement. Success in this role requires strong communication skills, curiosity, analytical thinking, and a customer-first mindset. While this position includes opportunities to quote and close smaller sales opportunities, its primary focus is creating qualified pipeline and delivering an outstanding customer experience. This is an onsite position.

Requirements

• Bachelor's degree in Life Sciences or a related scientific discipline is required.
• 1+ years of experience in customer service, inside sales, lead qualification, sales support, or related commercial roles
• Demonstrated expertise in market analysis and competitive intelligence gathering
• Strong project management skills with ability to manage multiple initiatives simultaneously
• Advanced proficiency in Microsoft Office suite, particularly Excel and PowerPoint
• Experience with content management systems and digital marketing platforms
• Excellent analytical and data interpretation skills
• Outstanding written and verbal communication abilities
• Collaborative skills for working with cross-functional teams
• Self-directed with ability to work independently and as part of a team
• Knowledge of scientific terminology and laboratory techniques
• Business-level English required; additional language skills valuable
• Travel up to 25% as needed

Responsibilities

• Engage prospective and existing customers generated through marketing campaigns and data-driven initiatives.
• Qualify opportunities and help accelerate pipeline growth.
• Serve as an important link between Marketing, Sales, and customers by identifying customer needs, qualifying and nurturing leads, and ensuring opportunities are routed to the appropriate commercial resources.
• Leverage customer interactions and campaign performance data to provide actionable insights that help improve marketing effectiveness and customer engagement.
• Quote and close smaller sales opportunities.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO)
• 10 paid holidays annually
• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
• Accident and life insurance
• Short- and long-term disability
• Competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level