Lead Program Manager - Intelligent Automation

RadNet•UNAVAILABLE, OH

About The Position

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Lead Program Manager – Intelligent Automation, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Business Administration, Healthcare Informatics, or a closely related quantitative field.
7-10 years of progressive experience in technical projects, programs or product management with an Enterprise IT environment
3-5 years hands-on experience directly leading intelligent automation initiatives, process automation, workflow engineering, or enterprise API/Platform integration programs.
Agile Program Management: Proven experience managing software life cycles, program backlogs, and roadmaps.
Requirements Engineering: Deep experience translating high-level business/policy decisions into structured, technical tickets for engineering teams.
Technological Literacy: Strong understanding of generative AI capabilities, API structures, token billing models, and current technical limitations.
Prioritization Frameworks: Expertise in leveraging structures like RICE or Kano to evaluate use cases objectively.

Nice To Haves

Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
Demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
Have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

Responsibilities

Identify, evaluate, and prioritize automation and intelligent agent use cases submitted by clinical, operational, financial, and administrative departments.
Translate organizational policies and compliance directives into explicit technical specifications (e.g., specifying which data fields must be masked by the Hub).
Partner closely with the Operational Process Analyst and engineering teams to ensure deployed solutions meet operational needs without compromising workflow efficiency.
Act as the primary business liaison, shielding development teams from loose or unstructured business requests.
Coordinate regular project portfolio reviews, translating highly technical performance metrics into clear business-value indicators for RadNet executive leadership.