Lead Program Manager Facilities Safety

natgridProd•Webster, MA

3d•$130,000 - $152,000

About The Position

National Grid is hiring a Lead Program Manager Facilities Safety to lead Property Services safety programs, including Emergency Action Planning (EAP), Shelter-In-Place (SIP), business continuity, fire life safety, emergency preparedness, regulatory compliance, contractor safety oversight, and related facilities safety initiatives. The role develops, maintains, implements, and continuously improves programs to meet regulatory requirements, corporate standards, and industry best practices. It serves as the central point of contact for emergency preparedness, life safety compliance, business continuity planning, and corporate safety audits across the Property Services territory, while partnering across the organization on strategic initiatives and emerging needs. The position may be based in Northboro, Massachusetts, or Waltham, Massachusetts, and requires travel throughout the Massachusetts region. The successful candidate will coordinate program development, training, exercises, audits, reporting, and corrective actions across facilities and stakeholders. A valid driver’s license and the ability to work without current or future visa sponsorship are required. The salary range is $130,000–$152,000 per year.

Requirements

Degree qualified; a degree in Emergency Management is preferred.
Knowledge and up to 5 years of experience in fields related to Business Continuity, Corporate Safety, Facilities, and Emergency Planning.
Experience managing a project of similar size and impact; project team experience is preferred.
Ability to enable stakeholders in a matrix environment to achieve goals effectively and efficiently.
Knowledge of the theory behind policies and processes, with the ability to challenge existing practices and identify improvements or prevent future crises.
Detailed knowledge and understanding of regulatory issues affecting the industry, with the ability to anticipate obstacles and plan next steps.
Ability to build successful, lasting internal and external business relationships and partnerships.
Proven program management ability to create, train, and maintain similar programs across a large organization.
Valid driver’s license.
Ability to work without current or future visa sponsorship.
Travel throughout the region is required.

Nice To Haves

Knowledge of the US utility business.
Project team management experience.
Degree in Emergency Management.

Responsibilities

Translate National Grid US Emergency Planning policies into Emergency Action Plan processes and procedures for Property Services locations, and monitor compliance through reviews, training, exercises, reporting, and dashboards.
Develop and administer the Emergency Action Planning program, including participant assignments, training, compliance monitoring, annual reviews, tabletop exercises, evacuation drills, stakeholder engagement, and continuous improvement.
Create and conduct annual reviews of the Shelter-In-Place program, including standard procedures, designated shelter locations, employee training and awareness, coordination with emergency responders, compliance monitoring, and reporting.
Coordinate fire drills and emergency exercises with Fire Wardens, Facilities Management, Communications teams, and site leadership; document performance, corrective actions, and lessons learned.
Translate National Grid business continuity objectives into operating procedures for US Property Services and maintain compliance tracking and reporting.
Review and audit Business Continuity Plans when organizational, operational, facility, or personnel changes occur; confirm plan information is current and coordinate management review and approval.
Audit Emergency Plans, Shelter-In-Place Plans, Business Continuity Plans, and related processes and procedures to improve effectiveness, efficiency, compliance, and emergency response capabilities.
Review Health and Safety Plans in the approval workflow to confirm safety accommodations, emergency response provisions, and regulatory requirements are addressed before Field Safety review.
Monitor program databases, training, exercises, drills, compliance documentation, corrective actions, progress, and emergency planning schedules to ensure improvements are implemented and sustained.
Review the Fire Life Safety Policy for alignment with government requirements and National Grid standards, and communicate and operationalize changes.
Audit facilities for required fire code credentials, permits, certifications, and documentation; maintain inventories of fire department lock boxes and emergency equipment and their locations.
Audit and maintain facility Emergency Evacuation Map inventories to ensure maps accurately show emergency plans, evacuation routes, exits, shelter areas, and other life safety features.
Coordinate with Facilities Management and the Integrated Property Services Partner to identify and document confined spaces, maintain inventories, and verify compliance with OSHA requirements, permits, signage, and inspections.
Audit the Integrated Property Services Partner’s compliance programs and preventative maintenance platform, verify reported activities, and address findings proactively.
Provide business continuity management training and advice to US Property Services management in preparing emergency and continuity plans.
Develop and implement the Shelter-In-Place program, including identifying facility spaces, training local employees, and coordinating with local emergency first responders.
Assist in developing the Site Staging Program and support emergency response and operational continuity objectives.
Conduct facility safety audits for building identification labels, emergency signage, life safety markings, and Automated External Defibrillator location signage.
Develop and maintain dashboards, tracking tools, and compliance reports on program effectiveness, audits, corrective actions, and safety readiness.