Lead Program Manager Facilities Safety

National Grid•Waltham, MA

1d•Onsite

About The Position

National Grid is hiring a Lead Program Manager Facilities Safety to lead safety and emergency management programs across the Property Services organization. The position can be based in Northboro, Massachusetts, or Waltham, Massachusetts, and requires travel throughout the Massachusetts region. The role develops, maintains, implements, and continuously improves programs covering Emergency Action Planning (EAP), Shelter-In-Place (SIP), business continuity, fire and life safety, emergency preparedness, regulatory compliance, contractor safety oversight, and related facilities safety initiatives. It serves as the central point of contact for emergency preparedness, life safety compliance, business continuity planning, and corporate safety audits throughout the Property Services business territory. The position also partners across the organization to advance strategic initiatives and address emerging needs. The role translates National Grid policies and objectives into operating processes and procedures; coordinates training, drills, exercises, reviews, audits, and corrective actions; and maintains dashboards, inventories, tracking tools, and compliance reports. It works with Facilities Management, site leadership, Fire Wardens, Communications, the Integrated Property Services partner, emergency responders, and other stakeholders to support safety readiness and regulatory compliance.

Requirements

Degree qualified; the qualifications section describes knowledge and up to five years’ experience in fields related to business continuity, corporate safety, facilities, and emergency planning.
A valid driver’s license is required.
Ability to travel throughout the region is required.
Ability to apply and appropriately modify theories and learned concepts.
Experience managing project work of similar size and impact; project-team experience is preferred.
Ability to enable stakeholders to work effectively and efficiently in a matrix environment.
Ability to understand the rationale behind policies and processes and challenge existing practices to prevent future crises or improve operations.
Detailed knowledge and understanding of regulatory issues affecting the industry.
Ability to anticipate obstacles and plan next steps.
Ability to build internal and external networks and successful, lasting business relationships and partnerships.
Proven program management ability to create, train, and maintain similar programs across a large organization.
Ability to work without current or future visa sponsorship.

Nice To Haves

Knowledge of the US utility business.
A degree in Emergency Management is preferred.

Responsibilities

Translate National Grid US Emergency Planning policies into Emergency Action Plan standard operating processes and procedures for Property Services locations.
Develop and manage the EAP program, including participant assignments, training, compliance monitoring, annual reviews, reporting, tabletop exercises, evacuation drills, stakeholder engagement, and continuous improvement.
Review EAPs annually and maintain dashboards and reporting to track compliance and readiness.
Develop and review the Shelter-In-Place program, including standard procedures, designated shelter locations, employee training and awareness, emergency-responder coordination, compliance monitoring, and reporting.
Coordinate fire drills and emergency exercises with Fire Wardens, Facilities Management, Communications teams, and site leadership; monitor results, document corrective actions, and communicate lessons learned.
Translate National Grid Business Continuity objectives into operating procedures for US Property Services and maintain compliance tracking and reporting.
Audit Business Continuity Plans when organizational, operational, facility, or personnel changes occur; keep contacts, recovery strategies, and critical business information current and coordinate management review and approval.
Audit Emergency Plans, Shelter-In-Place Plans, Business Continuity Plans, processes, and procedures and identify improvements to effectiveness, efficiency, compliance, and emergency response capabilities.
Review Health and Safety Plans in the approval workflow to verify safety accommodations, emergency-response provisions, and regulatory requirements before submission to the Field Safety team for final review and approval.
Monitor databases, training, exercises, drills, compliance documentation, corrective actions, program progress, and emergency planning schedules to ensure improvements are implemented and sustained.
Review the Fire Life Safety Policy for alignment with government requirements and National Grid standards, and communicate and operationalize changes.
Audit facilities for required fire-code credentials, permits, certifications, and documentation; maintain inventories of fire department lock boxes and emergency equipment and their building locations.
Audit and maintain inventories of facility Emergency Evacuation Maps, ensuring they accurately show EAPs, evacuation routes, exits, Shelter-In-Place areas, and other life safety features.
Coordinate identification and documentation of confined spaces in National Grid facilities; maintain inventories and verify compliance with OSHA requirements, permits, signage standards, and inspection protocols.
Audit the Integrated Property Services partner’s compliance programs and preventive-maintenance platform to verify adherence to National Grid policies, inspection schedules, corrective-action requirements, and safety procedures; address findings proactively.
Provide business continuity management training and advice to US Property Services management for emergency and continuity planning.
Assist in developing the Site Staging Program and support emergency response and operational continuity objectives.
Conduct facility safety audits to verify building identification labels, emergency signage, life safety markings, and AED location signage are installed, maintained, visible, and compliant.
Develop and maintain program dashboards, tracking tools, and compliance reports covering program effectiveness, audit performance, corrective actions, and safety readiness.