Lead Product Manager

NetDocuments•Lehi, UT

8h•$160,000 - $180,000•Hybrid

About The Position

NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters. NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team. At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America. NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

Requirements

7+ years of product management experience with a proven track record executing complex, multi-quarter initiatives — ideally spanning monetization, pricing/packaging, or product-led growth.
Strong technical fluency and experience with consumption-based pricing models and driving usage revenue through compelling ROI journeys.
Hands-on experience with LLM-based product development and related technologies such as semantic indexing, RAG systems, and AI-powered document intelligence applications.
Comfort operating in high-autonomy environments where you receive context and strategic direction but determine execution approach independently.
Experience with modern product development and experimentation practices: agile methodologies, feature flags, A/B testing, and funnel instrumentation.

Nice To Haves

Legal technology, regulatory compliance, or highly regulated industry experience strongly preferred but not required.

Responsibilities

Own the full product delivery lifecycle for AI monetization — from AI credit packaging to the admin experience for managing AI spend to the systems that translate usage into billing, ensuring reliable releases that drive measurable adoption and revenue.
Lead continuous discovery through regular customer interviews and rapid experimentation, maintaining deep connection with legal professionals' evolving needs.
Mentor other AI product managers to implement product strategies and workflows with potential for org-wide deployment, leading by example with empowered team principles that drive consistent business outcomes.
Navigate complex technical dependencies across metering, billing, admin consoles, and the AI surfaces owned by other R&D teams, while maintaining velocity and product excellence.
Champion modern product practices including outcome-focused metrics, assumption testing, and customer-centric decision making throughout the organization.
Practice radical candor in all interactions, providing direct feedback that accelerates team performance while building trust through transparency.
Drive product strategy for AI monetization and adoption based on quantitative funnel analysis across AI SKUs, market data, and the internal systems that balance adoption, availability, system resilience, and margin.
Influence without authority across cross-functional teams, aligning diverse stakeholders around shared goals and priorities.
Deliver admin-facing experiences that makes AI usage, adoption, and ROI legible to customers.
Design & execute rapid iterative experiments to grow adoption and retention, potentially including trials, POCs, and freemium motions.