Lead Product Manager, Venmo Credit Card and Lending

PayPal•San Jose, CA

1d•$176,500 - $262,350•Hybrid

About The Position

Venmo is looking for a Lead Product Manager to own the Venmo Credit Card and lead the development of our first lending offerings. This role combines ownership of a scaled consumer credit product with 0-to-1 product development, identifying and validating new ways Venmo can help customers access and manage credit. You will partner across Engineering, Finance, Risk, Compliance, Growth, Marketing, and external bank and lending partners to deliver customer-centered products that achieve business objectives while operating within regulatory and risk requirements.

Requirements

5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Nice To Haves

Product management experience in fintech, payments, consumer financial services, or another regulated consumer product.
Direct experience with credit cards, consumer lending, installment lending, or buy-now-pay-later products.
Experience taking a new product or business line from concept through launch.
Understanding of consumer credit economics, including interchange, interest income, credit losses, customer acquisition cost, and lifetime value.
Familiarity with underwriting, credit policy, loss forecasting, and portfolio management.
Experience partnering with a bank, issuer, lender, or other regulated third party.
Experience using SQL, BI tools, experimentation, or A/B testing to inform product decisions.
Strong executive communication and demonstrated ability to drive alignment across complex cross-functional teams.

Responsibilities

Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform.
Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
Controls for the customer experience and customer needs in product requirements and as an input to decision making.
Monitors metrics that inform the success of products including usability studies, research and market analysis.
Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
Monitors product profitability measures, including budget.
Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed.
Partners with content developers, data scientists, product designers and user experience researchers.
Own the Venmo Credit Card roadmap across acquisition, activation, engagement, rewards, servicing, and account management.
Establish business goals with Finance across new accounts, spend, balances, revenue, credit performance, and unit economics, and connect roadmap priorities to those outcomes.
Lead 0-to-1 lending initiatives, developing and testing product hypotheses based on customer needs, market opportunities, and Venmo's ecosystem.
Define MVPs, success metrics, experiments, and phased launch plans to validate customer demand and economics before scaling.
Build business cases for new lending products, including credit loss, funding, and profitability assumptions.
Partner with Risk, Compliance, and Legal on regulatory requirements and credit and fraud risk considerations.
Manage product planning and execution with issuing-bank, lending, funding, and technology partners as applicable.
Partner with Growth and Marketing on go-to-market strategy and with Customer Support and Operations on scalable servicing experiences.
Contribute to the broader Venmo Cards strategy in partnership with Debit Card and other product teams.