Lead Product Designer - Consumer Experience

Rocket Mortgage•Seattle, WA

13h•Remote

About The Position

Redfin and Rocket are revolutionizing the real estate industry by merging data, software, and human-centric design to put customers first in the home-buying, selling, and renting process. Our Consumer Experience team is the engine behind our digital presence, responsible for transforming 50M+ monthly visitors into lifelong customers. We achieve this by architecting intuitive, high-trust experiences — from the first click on an app to the moment a user requests a mortgage pre-qualification or schedules a tour. As a Lead Product Designer, you will be the creative force driving our most important leaps from incremental improvement to true zero‑to‑one innovation. Your work will sit at the intersection of iterative, data-driven experimentation and bold, large-scale vision, directly impacting the company’s profitability and the way millions of people navigate the real estate market. This is a highly collaborative role where you will partner across the organization to raise the bar for design craft, ensuring every interaction feels as seamless as it is impactful.

Requirements

Passionate about Redfin's mission to make real estate better for everyone.
8+ years of experience as a Product Designer, with a strong portfolio showcasing your work on shipping impactful products.
An excellent communicator who can clearly articulate design decisions and rationale to both technical and non-technical audiences.
A collaborator at heart, you thrive in a team environment and enjoy working with others to solve complex problems.
Detail-oriented, with a keen eye for aesthetics, consistency, and a deep understanding of user-centered design principles.
Customer-obsessed, with a track record of translating user research and data into actionable design solutions.
A strategic thinker who can contribute to the overall product strategy and vision, not just the execution.

Responsibilities

Design for Redfin’s core consumer product across desktop and mobile.
Navigate the spectrum between visionary product thinking and experimentation, ensuring that every project — from small iterative tests to big innovative swings — raises the collective standard for what a world-class platform can be.
Build an engaging and cohesive user experience, paying close attention to every detail of the user journey.
Work collaboratively with Product Managers, Engineers, and stakeholders to define and design features that meet both user and business needs.
Communicate your design concepts effectively through wireframes, prototypes, and high-fidelity mockups, and be ready to present and defend your work to cross-functional teams and leadership.
Use quantitative data and qualitative feedback to inform your design decisions and continuously iterate on product improvements.
Advocate for the user, ensuring their voice is heard and their needs are at the forefront of the design process.
Contribute to and evolve our design system to maintain a consistent and scalable user experience across all Redfin products.