Lead Product Designer
About The Position
We’re building Toronto’s dedicated platform for home management to empower the city’s homeowners and to better connect our neighbours and the local Pros they trust. Our focus is purely on the GTA market right now. We build our property base one street at a time, and our marketplaces one neighbourhood at a time. We’re a local tech company in every sense of the word. We start with integrity, neighbourhood values, and competitive craftsmanship, and we build our business on neighbourhood trust. We believe in holistic solutions to consumer problems. We believe in high-trust hyperlocal communities. We believe in low commission marketplaces that the best Pros can actually say yes to. And we believe that tech companies should go to work for the locally loved Pros of the GTA rather than trying to get those Pros to effectively work for the tech company. We believe that it’s good business to care. We believe that this problem space deserves a form of digital transformation that the people and Pros of the markets we serve can trust and invest in, in Toronto and beyond. If this resonates with you and you’re at a point in your career and your life where you want to do something uniquely difficult for a meaningful outcome, you’ve found your next home.
Requirements
- A track record of leading end-to-end product design work as a senior individual contributor, from discovery through shipped product
- A background in innovation practice or R&D style design work. You've taken 0-1 product hypotheses from research through validation, looking at problems from both a human-centred and systems point of view
- The ability to design complex, data-rich systems that feel simple, personal, and trustworthy
- Strong visual and interaction design craft, with fluency in modern design and prototyping tools
- A genuine interest in AI, both as a subject of design and as a tool in your own practice. Direct experience designing AI-powered features is a plus, not a requirement
- Comfort operating in ambiguity and complementary communication skills that builds trust with product, engineering, and executive audiences
Nice To Haves
- Experience designing AI-powered product features
- Comfort using AI tools hands-on in your design process
- Comfort and familiarity programming in web technologies
- Experience designing for a marketplace or two-sided platform
Responsibilities
- Own the design of the home management experience end to end, guiding homeowners from reactive to proactive care of their homes
- Operate as the design lead in the product trio, partnering with the product lead and engineering team lead to define outcomes and deliver against them
- Identify product opportunities through research, and validate hypotheses with prototypes, experiments, and user feedback before we invest in building
- Design AI-assisted features that turn property, behavioral and environmental data into personalized experiences homeowners genuinely trust
- Take features from early concept through high-fidelity design, contributing to the Quartermaster design system as you ship
- Use AI tools hands-on in your design practice, and help raise the bar for how design at Quartermaster works with AI
- Communicate insights and design rationale clearly, building alignment with product, engineering, and leadership
Benefits
- 30 days of PTO annually, which can be used for vacation, personal days, or illness. Five of these days are designated as company-wide closures around the start and end of the year.
- health, dental and wellness
- tech allowance benefit
- pregnancy and parental leave policies
- higher than usual employee ownership in the company
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
