6 month Fixed Term Lead Product Designer, Lifecycle

Change.org

20h • Remote

About The Position

Change.org is seeking a 6-month Fixed-Term Lead Product Designer, Lifecycle to enhance all lifecycle touchpoints, primarily email, to encourage repeat civic action and user engagement. This role focuses on creating visually appealing, brand-aligned storytelling and journey-based designs. The position reports to the Senior Director of Design and functions as a senior individual contributor within the Product team. Change.org is a social impact public benefit company and the world's largest social change platform, with 100 million users and over 40,000 campaigns launched monthly. The company's revenue model is 100% user-generated, and its mission is to empower individuals to create change. The platform has facilitated significant movements, such as mobilizations for the Amazon fires, the conflict in Yemen, and calls for Racial Justice in the US, demonstrating its impact on global change.

Requirements

• 7+ years designing lifecycle comms for consumer or mission-driven products.
• A portfolio of visually striking, brand-forward emails showing systems thinking, strong typography/layout, and original asset creation.
• Figma expert (components, variables/tokens, Auto Layout, libraries) with experience extending an existing modular email system and documenting patterns.
• Proven ability to design chaptered journeys (e.g., post-petition share → follow/join → next action) that increase repeat engagement.
• Mastery of email craft and constraints: mobile-first layout, copy hierarchy, CTAs, dark mode, image optimization.
• Proficient AI competency: regularly uses design-focused AI (Figma AI, image-gen) to ideate and produce on-brand assets; maintains prompt/style libraries and QA guardrails.
• Ability to communicate rationale clearly, document templates/guidelines, and help others self-serve while keeping quality high.
• Professional-level English proficiency.

Nice To Haves

• Basic HTML/CSS for email.
• Civic tech/nonprofit experience.
• Growth/lifecycle design experience.
• Strong email copy chops.

Responsibilities

• Design the post-petition supporter journey into clear chapters and ship email flows that regularly re-engage petition signers, clearly guiding them and showcasing petition impact.
• Extend and apply the existing modular email system across automated emails, refreshing visual design, and developing new brand-aligned templates in collaboration with the Marketing team to improve key performance metrics.
• Deepen and evolve the visual identity of lifecycle emails by creating a cohesive system of layouts, imagery, and reusable assets that feel polished and on-brand across journeys.
• Utilize AI tools to quickly explore variations and speed up production while maintaining craft.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed