Lead Plumbing Service Technician

P3 Services•Mountlake Terrace, WA

2d•$0 - $35•Onsite

About The Position

The Plumbing Service Technician is responsible for installing, repairing, and maintaining plumbing systems with a strong focus on delivering high-quality workmanship and excellent customer care. This role is ideal for candidates with solid plumbing experience in residential and/or commercial settings who are motivated, dependable, and passionate about their trade. Fischer Plumbing has proudly served the South Snohomish and King County areas since 1977. With our extensive range of plumbing services, including Restoration, Repairs, Remodeling, Heating and Air Conditioning, and Electrical services, we aim to provide customers with the highest quality of service possible. Our company is growing quickly, and we want our team to grow with us. Our values of ethics, accountability, integrity, communication, respect, competence, and safety have created a company culture that encourages open communication and collaboration. Fischer Plumbing offers a great workplace where individuals are valued. We have an outstanding reputation for high-quality work and superior customer service. Our customers LOVE us and we want you to join our team!

Requirements

High School Diploma or equivalent
3+ years of experience in residential and/or commercial plumbing with in-depth knowledge of service plumbing techniques and tools and familiarity with a wide range of plumbing equipment and safety practices
Proven background as a Plumbing Technician or similar role
Excellent troubleshooting and problem-solving skills
Strong critical thinking and diagnostic skills. Must be capable of troubleshooting, diagnosing, and explaining all problems and options to the client
Must be capable of performing a thorough and accurate plumbing inspection and communicating findings to the client
Must own your own hand tools
Ability to lift heavy materials and work in physically demanding environments
Basic math skills for measuring and estimating materials. Ability to perform calculations necessary for plumbing work as well as calculations necessary for invoicing purposes
Must be able to climb ladders and work in close spaces
Valid driver’s license with clean driving record and ability to drive a company vehicle
Drug-free and able to pass a comprehensive background check and drug screen
Motivated, professional, and committed to excellence in every job
Good communication and interpersonal skills
Ability to follow maps and/or GPS directions

Nice To Haves

Must be willing to continue training for personal growth as well as participating in the training of new employees
Ability and willingness to supervise apprentices
Must present a professional image by arriving on time, wearing company uniforms, and being neat, and well-groomed
Friendly with a great deal of patience
Passion for helping people and being a valued part of a team
Service oriented and ability to interact with all customer service scenarios (positive and negative). Ability to empathize and work through challenging problem-solving situations.
Residential Plumbing experience is required!

Responsibilities

Drive to customer location in a company vehicle, being sure to arrive on time for appointments, and present a professional image.
Diagnose plumbing issues independently and make repairs efficiently
Install, repair, and maintain plumbing systems, fixtures, piping, and equipment
Inspect and test plumbing systems for safety, functionality and code compliance
Read and interpret blueprints, technical drawings, and schematics to determine the layout of plumbing systems
Use hand tools, power tools, and pipe threading equipment effectively and safely
Collaborate with electricians, carpenters, and other trades to ensure accurate and coordinated installations
Handle customer queries and respond to dispatches
Prepare quotes and present to customers directly
Perform heavy lifting and manual labor as needed during plumbing projects
Conduct inspections and diagnostics to identify and resolve plumbing issues
Deliver outstanding customer service by listening to client needs and providing clear communication
Look for opportunities to increase sales on planned calls by using inspection checklists and asking questions of customers