Lead Platform Engineer, Backup as a Service (BaaS)

DTCC • Coppell, TX

4d • Hybrid

About The Position

The Lead Platform Engineer on DTCC’s Backup as a Service (BaaS) Engineering team helps engineer and support enterprise data protection and recovery capabilities that ensure the availability, recoverability, and resiliency of critical technology services. The role contributes to the design, engineering, automation, and continuous improvement of backup, recovery, and cyber resiliency solutions across complex technology environments. It combines hands-on platform engineering with programming, technology management, troubleshooting, and technical leadership.

The engineer works with infrastructure, application, database, cloud, architecture, security, storage, and cyber resiliency teams to integrate data protection requirements into technology solutions, improve operational efficiency through programming and automation, and support reliable recovery capabilities. The role also supports production operations, audit, risk, and regulatory needs, and helps modernize enterprise data protection services. DTCC describes its work arrangement as a flexible hybrid model with three days onsite and two days remote; onsite days include Tuesdays, Wednesdays, and a third day unique to each team or employee.

Requirements

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent experience.
• Six years of experience in infrastructure engineering, platform engineering, cyber resiliency, backup engineering, or related disciplines.
• Strong programming and scripting experience with Python and Shell scripting (Bash, KornShell, PowerShell, or equivalent).
• Experience developing API integrations, automation workflows, and Infrastructure as Code solutions for enterprise backup, recovery, and resiliency platforms.
• Strong knowledge of enterprise backup and recovery technologies.
• Experience supporting highly available and business-critical systems.
• Experience with cyber recovery, disaster recovery, or resiliency engineering practices.
• Strong understanding of Linux and Windows server platforms.
• Strong troubleshooting and problem-solving skills.
• Ability to communicate technical concepts effectively to technical and executive audiences.
• Demonstrated ability to lead complex technical initiatives without direct management authority.
• Keeps specialist-area knowledge up to date and seeks learning opportunities.
• Invests effort in coaching others.
• Builds collaborative teams across the organization.
• Communicates openly and keeps people across the organization informed.

Responsibilities

• Engineer, support, and continuously improve enterprise Backup as a Service (BaaS) and data protection technologies for critical business and technology environments.
• Design and implement reliable, scalable, and resilient backup, recovery, replication, retention, and data protection solutions across supported infrastructure platforms.
• Develop programming, scripting, API integrations, and automation to reduce manual operations, improve reliability, and modernize backup and recovery processes.
• Support engineering and integration of cyber resiliency and cyber recovery capabilities, including immutable data protection, recovery readiness, and recovery validation.
• Provide senior-level troubleshooting and engineering support for complex backup, restore, recovery, performance, capacity, and platform issues; conduct root cause analysis and implement corrective actions.
• Collaborate with application, infrastructure, database, storage, cloud, architecture, security, and cyber resiliency teams to determine requirements and develop technical solutions.
• Support onboarding applications and technology platforms into enterprise data protection services, including assessment of backup methods, recovery requirements, retention, capacity, and operational support considerations.
• Develop and maintain integrations between backup platforms and enterprise technologies using APIs, scripting, automation frameworks, monitoring, reporting, and Infrastructure as Code where appropriate.
• Identify opportunities to modernize BaaS capabilities through automation, orchestration, standardization, observability, and engineering improvements.
• Participate in technology evaluations, proof-of-concepts, platform upgrades, and strategic engineering initiatives for enterprise backup and cyber resiliency capabilities.
• Develop and maintain technical documentation, engineering standards, operational procedures, runbooks, and recovery documentation for production operations, audit, risk, and regulatory requirements.
• Provide technical guidance, share knowledge, and mentor engineers while serving as a senior technical resource for backup, recovery, automation, and resiliency technologies.
• Apply software engineering and technology management practices to ensure solutions are supportable, maintainable, secure, and operationally sustainable throughout their lifecycle.
• Support recovery tests and exercises with technology stakeholders, analyze results, identify gaps, and drive engineering improvements.
• Align risk and control processes with daily responsibilities to identify, monitor, mitigate, and appropriately escalate technology and operational risks.
• Prepare, maintain, and execute resiliency test scenarios based on non-functional requirements and resiliency principles.

Benefits

• Competitive compensation, including base pay and annual incentive.
• Comprehensive health and life insurance and well-being benefits, based on location.
• Pension and retirement benefits.
• Paid time off, personal/family care, and other leaves of absence to support physical, financial, and emotional well-being.
• Flexible/hybrid work arrangement with three days onsite and two days remote.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior