Lead Pharmacy Technician - Marshall Pharmacy

Marshall Health • Huntington, WV

8d • Onsite

About The Position

The Lead Pharmacy Technician will provide friendly customer service and assist the pharmacist in delivering effective, appropriate, and safe pharmacy services. This role involves performing all pharmacy dispensing functions accurately and efficiently, including data entry, pill counts, filling prescriptions, processing point-of-sale transactions, and handling third-party rejections. The technician will also assist patients with financial support, manage prior authorizations, and maintain accurate patient records. Additionally, the role requires participation in inventory management, adherence to all laws and policies, and collaboration with the clinical pharmacy department and specialty staff. The position demands the ability to cope with mental and emotional stress and requires staying up-to-date with training and licensing requirements. The Lead Pharmacy Technician will also assist in training new hires and managing drug recalls and pharmacy supplies.

Requirements

• High School Diploma or GED required.
• Candidates must be able to pass the exams required by WV.

Nice To Haves

• Current PTCB and State of WV Registration is preferred.
• A minimum of 3 years of prior pharmacy tech experience in a retail setting preferred.

Responsibilities

• Provides friendly customer service.
• Assists pharmacist in providing effective, appropriate, and safe pharmacy services.
• Performs all pharmacy dispensing functions with accuracy and efficiency, including but not limited to data entry, pill counts, fill, POS, third party rejections.
• Assist patients with getting financial support if needed.
• Follows all policies and procedures, to ensure all patients are taken care of and all information is relayed appropriately.
• Answers telephones quickly and with courtesy.
• Pulls and counts medication from the shelves accurately and according to the label.
• Follows all laws set forth by the West Virginia Board of Pharmacy.
• Maintains accurate and complete patient records, including allergies, updated insurance information, prescriptions, etc.
• Assists in inventory management to meet patient and financial needs.
• Assists with prior authorizations, including notifying the patient and provider and working for resolution.
• Informs pharmacist of any alerts from the pharmacy system, including contraindications, interactions, and allergies.
• Participates in maintaining sanitary and safe practices.
• Maintains regular attendance and follows all policies and procedures.
• Promptly reports any allegations of impropriety to the Human Resources department.
• Remains free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
• Works with clinical pharmacy department and specialty staff on specialty prescription needs, when necessary.
• Must be able to cope with the mental and emotional stress of the position.
• Performs additional duties as assigned.
• Assists in all processes as required by the specialty pharmacy accrediting bodies.
• Assists in any and all staff huddles and meetings.
• Assures correct delivery of all patient’s medications.
• Works with patient assistance technician on financial needs for patients.
• Assists with the quality improvement process.
• Stays up to date with all training and licensing requirements.
• Assists with scheduling needs for pharmacy technicians.
• Assists in the training process of all new hires, as well as ongoing training.
• Helps manage drug recalls according to all laws and regulations.
• Assists with managing and ordering necessary supplies for the pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED