Lead Pharmacy Technician - Marshall Pharmacy

Marshall Health • Huntington, WV

7d • Onsite

About The Position

The Lead Pharmacy Technician at Marshall Pharmacy plays a crucial role in ensuring the efficient and effective operation of the pharmacy. This position involves assisting the pharmacist in providing high-quality patient care, managing dispensing functions with accuracy, and maintaining comprehensive patient records. The role requires excellent customer service skills, adherence to all legal and company policies, and active participation in inventory management, prior authorizations, and staff training. The Lead Pharmacy Technician must also be able to handle the inherent stresses of the position and contribute to quality improvement initiatives.

Requirements

• Must be able to cope with the mental and emotional stress of the position.
• Maintains regular attendance and follows all policies and procedures.
• Stays up to date with all training and licensing requirements.

Responsibilities

• Provides friendly customer service.
• Assists pharmacist in providing effective, appropriate, and safe pharmacy services.
• Performs all pharmacy dispensing functions with accuracy and efficiency, including data entry, pill counts, fill, POS, and third-party rejections.
• Assists patients with getting financial support if needed.
• Follows all policies and procedures to ensure patient care and appropriate information relay.
• Answers telephones quickly and with courtesy.
• Pulls and counts medication from the shelves accurately and according to the label.
• Follows all laws set forth by the West Virginia Board of Pharmacy.
• Maintains accurate and complete patient records, including allergies, updated insurance information, and prescriptions.
• Assists in inventory management to meet patient and financial needs.
• Assists with prior authorizations, including notifying the patient and provider and working for resolution.
• Informs pharmacist of any alerts from the pharmacy system, including contraindications, interactions, and allergies.
• Participates in maintaining sanitary and safe practices.
• Maintains regular attendance and follows all policies and procedures.
• Promptly reports any allegations of impropriety to the Human Resources department.
• Remains free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
• Works with clinical pharmacy department and specialty staff on specialty prescription needs, when necessary.
• Must be able to cope with the mental and emotional stress of the position.
• Performs additional duties as assigned.
• Assists in all processes as required by the specialty pharmacy accrediting bodies.
• Assists in any and all staff huddles and meetings.
• Assures correct delivery of all patient’s medications.
• Works with patient assistance technician on financial needs for patients.
• Assists with the quality improvement process.
• Stays up to date with all training and licensing requirements.
• Assists with scheduling needs for pharmacy technicians.
• Assists in the training process of all new hires, as well as ongoing training.
• Helps manage drug recalls according to all laws and regulations.
• Assists with managing and ordering necessary supplies for the pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed