Lead Payroll Analyst

HubSpot

6d • $86,200 - $137,900 • Remote

About The Position

HubSpot is seeking a NAM Payroll Lead Analyst (Level 6) to join their global payroll team. This senior individual contributor will be a subject-matter expert and key partner for North America (US and Canada) and select LATAM payroll operations. The role involves owning complex payroll processes, driving automation and process improvements, and serving as a trusted advisor to partners across Finance and People Operations. This position requires deep technical payroll expertise, a data-driven mindset, and the ability to lead through influence in a fast-paced, highly collaborative, and remote-friendly environment.

Requirements

• 5+ years of progressive experience in payroll and/or accounting, with significant exposure to US and Canadian payroll; LATAM experience strongly preferred; FPC or CPP preferred.
• Workday payroll experience is required, including hands-on processing, configuration familiarity, and participation in release testing or system changes.
• Strong knowledge of payroll regulations, tax, and compliance requirements across US states and Canadian provinces; experience with SOX-controlled environments is a plus.
• Advanced proficiency in Excel and comfort working with data, reconciliations, and reporting across multiple systems.
• Demonstrated ability to lead through influence — owning projects end-to-end, driving process efficiencies, and aligning cross-functional stakeholders without direct people management authority.
• Exceptional attention to detail and accuracy, with a track record of identifying, investigating, and resolving discrepancies.
• Excellent written and verbal communication skills, with a dedication to providing exceptional customer service to employees and partners.
• Proven experience identifying and implementing process improvements, automation, or self-service capabilities in a payroll environment.
• Openness to leveraging AI and automation to streamline repetitive tasks and drive high-impact results.
• Self-starter who can operate independently and collaboratively in a remote, fast-paced, and global environment.

Nice To Haves

• FPC or CPP preferred.
• Experience with SOX-controlled environments is a plus.

Responsibilities

• Serve as a lead analyst and primary backup for accurate, timely payroll processing across US states, Canadian provinces, and LATAM countries in scope.
• Own and review a broad range of payroll items, including base pay, bonuses, equity, benefits, and tax deductions, ensuring accurate configuration and end-to-end processing in Workday.
• Monitor and work ServiceNow (SNOW) tickets, ensuring timely, high-quality resolution and a strong employee experience.
• Review and approve on-cycle and off-cycle payrolls, validating results against expected outcomes and internal controls (including SOX).
• Ensure compliance with federal, state, and provincial laws and labor regulations, as well as HubSpot’s internal policies and control framework.
• Lead or support periodic, quarterly, and annual payroll audits, proactively identifying issues and recommending corrective actions.
• Support quarter-end and year-end processes in Workday, including tax reconciliations and the accuracy of forms such as W-2s, T4s, and RL-1s.
• Act as a key point of contact for employee payroll-related questions, providing clear, empathetic, and timely support.
• Partner closely with People Operations, Finance, Equity, and other stakeholders to troubleshoot complex payroll issues and drive root-cause resolution.
• Manage and develop strong working relationships with external payroll service providers and vendors, escalating and resolving issues as needed.
• Support payroll-related onboarding, training, and process education for new hires and internal stakeholders.
• Identify, prioritize, and implement opportunities to streamline and standardize payroll processes, with a focus on scalability and risk reduction.
• Lead or contribute to system enhancements, configurations, and testing related to Workday and Workday Releases that impact payroll.
• Drive automation and self-service initiatives aligned to our NAM Payroll Roadmap, using data and metrics to measure impact.
• Ensure data integrity and reconciliation across payroll systems and upstream/downstream integrations, leveraging reporting and analytics to proactively surface trends and issues.
• Back up for end-to-end processing, reconciliation, and reporting for stock-related payroll events (e.g., RSU, ISO, and NQ transactions for the US).
• Lead complex and sensitive payroll projects (e.g., regulatory changes, M&A integrations, system rollouts, or new country/state implementations) with minimal oversight.
• Provide thought partnership on international payroll regulations and tax considerations for Canada and LATAM, staying current on evolving requirements.
• Model a strong sense of ownership, accountability, and judgment; mentor and coach peers informally by sharing best practices, documentation, and expertise.

Benefits

• Annual Cash Compensation Range: $86,200—$137,900 USD
• Equity plan to receive restricted stock units (RSUs)
• Overtime pay
• Flexibility and connection
• Regional HubSpot office for in-person onboarding (for Engineering team)
• In-person events, such as Product Group Summit and other gatherings (for broader Product team)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed