Lead, Payer Partnerships & Strategy

Headway

6d•$111,520 - $164,000•Remote

About The Position

Headway's mission is to fix the mental healthcare system by building a new system everyone can access, starting by solving the barrier of insurance. The company has automated the administrative work of credentialing, claims, and payment reconciliation. Over 75,000 providers across all 50 states use Headway's software, serving over 1 million patients. Headway is building tools for therapists, reimagining the process of finding a therapist, and investing in platform foundations to enable scale. The company is a Series D funded organization with over $325M in funding from investors like a16z, Accel, and Spark Capital. They are looking for exceptional individuals to help achieve their mission and provide a meaningful career experience. As a Lead, Payer Partnerships & Strategy, you will support continued growth with strategic partners in 2025 and beyond. This role involves cross-functional collaboration with internal teams (Strategy, Product, Operations) to ensure the success of strategic health plan partnerships. You will also deepen external payer relationships to identify new product opportunities and drive partnership alignment. This is an opportunity to own high-impact objectives at a rapidly scaling, mission-driven company.

Requirements

Minimum of 5+ years of experience in the healthcare space, preferably in roles within Customer Success, Business Development, or in Strategic customer-facing roles
Deep exposure to payer business models and economics
Relationship builder, and delight in forging meaningful bonds across all levels of an organization
Thrive in ambiguity, and seek out opportunities to dive into unfamiliar challenges, drive towards outcomes, and shape strategy
Highly data-driven and a self-starter. Can drive complex analyses and translate ambiguous problems into key actionable insights
Operationally excellent, able to manage multiple high impact customers and large volume of moving pieces without breaking a sweat
Seek an environment that fosters individual growth through open-feedback and high-autonomy
Motivated by the opportunity to face off against one of our generation’s defining problems: access to mental healthcare

Responsibilities

Be responsible for long term management of health plan partnerships with some of the largest health plans in the US
Navigate contract strategy and renegotiations to optimize partnership structure and success
Build and grow relationships with health plan teams and leadership across multiple functions (Network, Sales/Commercial, Product)
Lead market analysis and own healthcare research to shape strategy
Leverage data to generate insights and identify new opportunities for partnership growth
Collaborate with cross functional, internal stakeholders to deliver insights to inform product and operations strategy

Benefits

Equity compensation
Medical, Dental, and Vision coverage
HSA / FSA
401K
Work-from-Home Stipend
Therapy Reimbursement
16-week parental leave for eligible employees
Carrot Fertility annual reimbursement and membership
13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
Flexible PTO
Employee Assistance Program (EAP)
Training and professional development
Discretionary bonuses
Commission payments (monthly)