Lead Patient Driver - PACE

Providence•Napa, CA

6d•Onsite

About The Position

Help seniors stay independent while making a meaningful impact every day. Providence PACE (Program of All-Inclusive Care for the Elderly) is dedicated to helping older adults remain healthy, active, and living independently in their communities through comprehensive healthcare services, home visits, transportation, and social support. As a Lead Driver, you will play a key role in ensuring participants arrive safely and comfortably to the PACE Center, medical appointments, and other approved destinations. Beyond providing exceptional transportation services, you'll help support daily transportation operations by coordinating routes and schedules, assisting with vehicle readiness and compliance, completing required documentation, and serving as a resource for drivers during your assigned shift. This leadership position is ideal for someone who combines excellent driving skills with a passion for customer service, teamwork, and caring for older adults. You will help create a positive, respectful, and welcoming experience for participants while collaborating with the interdisciplinary care team to communicate important observations regarding participant well-being and safety. If you're a dependable professional with strong communication skills, leadership abilities, and a commitment to providing outstanding service, we'd love to hear from you.

Requirements

First Aid training (or obtain within 30 days of hire)
Successful completion of defensive driving and passenger assistance training courses within 60 days of hire.
Comply with all state laws and requirements for driving.
Provide proof of driver license and auto insurance upon request.
California Class B driver’s license per California Highway Patrol regulations and proof of insurance per company policy may be required upon hire.
4 years experience providing passenger transportation and/or supporting transportation operations.

Nice To Haves

Experience transporting passengers requiring assistance.
Comfort with basic computer applications for documentation and communication.

Responsibilities

Ensuring participants arrive safely and comfortably to the PACE Center, medical appointments, and other approved destinations.
Coordinating routes and schedules.
Assisting with vehicle readiness and compliance.
Completing required documentation.
Serving as a resource for drivers during your assigned shift.
Creating a positive, respectful, and welcoming experience for participants.
Collaborating with the interdisciplinary care team to communicate important observations regarding participant well-being and safety.