Lead Patient Care Coordinator - Primary Care

Providence • Bellevue, WA

4d • Onsite

About The Position

The Lead Patient Care Coordinator for Primary Care Enhanced Onboarding plays a pivotal role in shaping the first impression and long‑term success of our new caregivers. This role blends coaching and operational leadership to deliver a consistent, high‑quality onboarding experience that accelerates confidence, competence, and connection to our culture. Serving as a subject‑matter expert and frontline mentor, the Lead PCC partners closely with clinic leaders and educators to reinforce best practices and bridge training from the classroom to real‑world clinic operations. If you’re passionate about developing people, elevating practice standards, and influencing care delivery at scale, this role puts you at the center of meaningful change. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 5 years of directly related experience in a medical office OR 3 years' experience as a Providence employee in a PCC position, preferably at the senior-level.
• Participate in 2 champion roles or 1 champion role, and a committee or council.

Responsibilities

• Shaping the first impression and long-term success of new caregivers.
• Delivering a consistent, high-quality onboarding experience.
• Accelerating confidence, competence, and connection to culture for new caregivers.
• Serving as a subject-matter expert and frontline mentor.
• Partnering closely with clinic leaders and educators to reinforce best practices.
• Bridging training from the classroom to real-world clinic operations.

Benefits

• Best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
• Care for you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed