Lead Patient Account Rep Follow up

Cooper University Hospital•Camden, NJ
•Onsite

About The Position

Insurance verification and patient communication regarding co-payment, deductible, etc. functions. Primary contact for assigned CBO Patient Account vendors. Provides excellent customer service. Follow up and resolve active and bad debt account balances. Interfaces with all levels of Staff and Management. Analyzes accounts receivable, identifying issues/trends.

Requirements

  • 5+ years billing/patient accounting experience
  • High School Diploma or Equivalent required

Responsibilities

  • Insurance verification
  • Patient communication regarding co-payment, deductible, etc.
  • Serve as primary contact for assigned CBO Patient Account vendors
  • Provide excellent customer service
  • Follow up and resolve active and bad debt account balances
  • Interface with all levels of Staff and Management
  • Analyze accounts receivable, identifying issues/trends
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