Lead Party Host

YMCA of Central Texas•Cedar Park, TX

4d•$15 - $19•Onsite

About The Position

The YMCA of Central Texas is seeking a Lead Party Host for our branch in Cedar Park, TX. This role involves performing general office duties such as scheduling parties, managing emails and phone calls, ensuring guest waivers and birthday party information sheets are completed, and collecting fees. The Lead Party Host is responsible for keeping parties on schedule, supervising and training staff, repositioning staff as needed, and ensuring a fun, safe, and clean atmosphere. This position also requires engaging with parents and participants to provide excellent customer service, maintaining an inventory of supplies, handling incident and accident reports, and promoting birthday parties to meet monthly goals.

Requirements

Applicants must be at least 18 years of age.
Candidates MUST be available to work weekdays and weekends.
Punctuality, reliability, and a pleasant personality is a MUST.
Six to nine months related experience and/or training; or equivalent combination of education and experience.
Must possess strong customer service and interpersonal skills.
Have strong communication and organizational skills.
Must be able to be on your feet the entire length of your shift; lift up to 40lbs.
Be friendly, courteous, enthusiastic, possess a cooperative attitude, and be a team player.
References, criminal history background check, Sex Offender Registry check, pre-employment drug screen, and pre hire training are required of all hired applicants.

Nice To Haves

12 months experience working with children (preferred).

Responsibilities

Perform general office duties: Scheduling all parties, answering emails and phone calls within 48-72 hours ensuring completion of guest waivers, completion of birthday party information sheets, closing out parties and collection of all fees due.
Ensure all parties are kept on approved schedule/timeline.
Supervise and ensure all staff is performing assigned job duties as instructed by coordinator or director.
Assist with any staff training, including shadow training.
Reposition staff as needed to best serve the participants.
Provide fun, safe, and clean atmosphere while facilitating parties.
Engage parents and birthday participants in order to provide great customer service relations.
Maintain a system of supplies and inventory that provides adequate resources and support for the party.
Handle all incidents and accident reports.
Promotes and markets Birthday parties to ensure monthly party goal is met.