Lead Paralegal
Finch Legal•New York, NY
•$85,000 - $125,000•Onsite
About The Position
Lead Paralegals own attorney relationships, client communications, and the smooth progression of cases from sign-up to resolution. You’ll be the primary point of contact for both firms and clients, coordinating with the broader Legal Ops team to keep every case moving efficiently while ensuring the client experience is exceptional. You’ll provide regular updates, anticipate and remove bottlenecks, and ensure attorneys always have case information a their fingertips.
Requirements
- 10+ years of paralegal experience, ideally in personal injury or high-volume plaintiff work
- Highly organized, detail-oriented, and proactive in communication
- Can build trust quickly with attorneys and clients alike
- Understand the importance of both client experience and case velocity
- Able to work Pacific Time (PST) hours to support client needs
Nice To Haves
- Bilingual in Spanish and English
Responsibilities
- Serve as the primary liaison between Finch, attorneys, and clients
- Maintain proactive communication with clients throughout treatment and the case lifecycle
- Provide detailed case status reports and updates to attorneys and firms
- Work with case managers, intake specialists, and demand reviewers to coordinate case progress
- Identify and resolve delays or issues before they affect outcomes
Benefits
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
