Lead Orthodontic Assistant ($750 Sign on Bonus)

Hero Practice Services•Glendale, CA

6d•$27 - $32•Onsite

About The Position

Kids Dental Place & Orthodontics in Glendale, California, is seeking a Lead Orthodontic Assistant to provide efficient, high-quality care to patients. The role helps develop and train Orthodontic Assistants, supports patient education and experience, contributes to effective scheduling and treatment follow-up, and participates in hiring and performance evaluations. The position also helps maintain a clean, presentable practice and supports the organization’s mission of providing high-quality, compassionate dental, vision, and orthodontic services to underserved children. Work is performed in a standard clinical environment and routinely uses standard dental equipment. The position requires full range of body motion and regularly involves sitting, walking, standing, bending, verbal communication in person and by telephone, repetitive hand use, reaching, and lifting up to 50 pounds. Other duties may be assigned as business needs dictate. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Active certification that meets state requirements.
Radiology education and training that meet state requirements.
Previous orthodontic assisting experience.
Excellent verbal communication skills.
Ability to train and lead a team of Orthodontic Assistants.
Experience leading multi-dimensional, cross-functional tasks.

Responsibilities

Assist in developing and training Orthodontic Assistants and lead group trainings as necessary.
Explain treatment and tailor personal care education to patients’ needs.
Set clear expectations for teammates around the desired patient experience and respond promptly to customers’ needs.
Support optimized schedules by making open-treatment calls regularly, educating patients’ parents or guardians about the importance and urgency of pending treatment.
Participate in Orthodontic Assistant interviews and performance evaluations.
Ensure the practice is clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
Perform other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children.