Lead Organizational Effectiveness Specialist (Hybrid)

American Medical AssociationChicago, IL
$104,872 - $138,737Hybrid

About The Position

The American Medical Association (AMA) is seeking a Lead Organizational Effectiveness Specialist for its Human Resources team. This hybrid role, based in Chicago, IL, requires three days a week in the office. The specialist will lead organizational effectiveness through design, change enablement, and team effectiveness to enhance operational efficiency, adaptability, and results. This involves partnering with HR and business leaders to accelerate change adoption and improve performance through diagnostics and targeted interventions.

Requirements

  • Bachelor’s degree required in Organizational Development (OD), I/O Psychology, Business, Psychology, Organizational Behavior, Human Resources, or related field; master’s preferred.
  • Minimum 7 + years of experience in OD, consulting, organizational effectiveness, or related role required.
  • Experience leading team effectiveness, facilitation, or organizational consulting engagements.
  • Strong ability to diagnose organizational and team challenges and translate insights into practical, actionable solutions.
  • Proven experience supporting organizational design, operating models, or ways-of-working improvements.
  • Proven experience supporting change initiatives and driving adoption within teams or functions.
  • Strong facilitation skills, including leading team sessions, workshops, and leadership discussions.
  • Strong consulting, influence, and stakeholder management skills with senior leaders and executives.
  • Ability to manage multiple engagements and priorities independently in a matrixed environment.
  • Experience partnering across HR and business functions in a matrixed organization.
  • Experience using assessment tools (e.g., DiSC, Five Behaviors of a Cohesive Team, or similar) to support team effectiveness and organizational initiatives.
  • Ability to translate diagnostic insights into actionable plans and behavior change within teams.
  • Experience defining and tracking success metrics to measure impact of organizational interventions.

Nice To Haves

  • Master's degree preferred.

Responsibilities

  • Serve as an organizational change management expert supporting enterprise and BU initiatives.
  • Partner with HR and business leaders to enable successful adoption of organizational changes (e.g., performance management transformation, return-to-office transition, organizational restructuring, technology transformation, leadership transition, strategic initiatives, etc.).
  • Apply structured change methodologies (e.g., stakeholder alignment, transition planning, adoption planning, communications support).
  • Identify barriers to adoption and design interventions to reinforce and sustain change.
  • Partner with HR colleagues to interpret organizational health data and co-develop action plans.
  • Partner with HR Business Partners and Compensation to support organizational design efforts, including structure, roles, accountabilities, and decision clarity.
  • Apply an effectiveness lens to ensure organizational design improves how work gets done.
  • Strengthen ways of working, operating rhythms, and team norms to improve organizational effectiveness.
  • Support enterprise initiatives related to organizational health, engagement, and culture.
  • Define and track success metrics for organizational effectiveness interventions.
  • Partner with HRBPs and business leaders to diagnose team and organizational challenges using qualitative and quantitative inputs.
  • Lead team effectiveness engagements to improve alignment, collaboration, and performance.
  • Facilitate team sessions focused on priorities, roles, decision-making, and ways of working.
  • Support leaders in implementing practical, sustainable improvements in team effectiveness.
  • Utilize diagnostic tools (e.g., DiSC, Five Behaviors of a Cohesive Team, 360 feedback assessments) to generate team and leadership insights.
  • Translate assessment insights into actionable behavior changes and targeted interventions.
  • Reinforce adoption of new behaviors and operating practices across teams and leadership groups.
  • Identify patterns in team and manager effectiveness and translate insights into recommendations for leadership and organizational improvement.
  • Use qualitative and quantitative data to assess impact and refine interventions over time.
  • May include other responsibilities as assigned.

Benefits

  • Professional development support
  • Incentive plan eligibility
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