Lead Org Development

AT&T•Dallas, TX
•Onsite

About The Position

AT&T is hiring a skills assessment leader to build and lead its skills assessment program. The role develops fair, accurate, secure, AI-powered assessments that measure employees’ skills against the Enterprise Skills Framework. Employees who pass earn certifications and digital badges that leaders can use for internal job moves, reskilling, and workforce planning. The role shapes how AT&T employees build and demonstrate skills, including exploring approaches such as AI coaching and learning in the flow of work with business teams. It partners across learning, talent, HR technology, and business teams to establish clear employee development paths as AI changes work. The position is full-time and onsite at the designated Dallas, Texas work location five days per week; relocation is not offered.

Requirements

  • At least 5 years of experience in skills assessment, psychometrics, or certification, including leading a full program.
  • Strong knowledge of assessment design, passing scores, and psychometrics, with the ability to explain these topics in plain language.
  • Hands-on experience with assessment systems, including item banking, delivery, proctoring, and scoring.
  • Experience managing vendors and subject-matter experts.
  • Ability to experiment, learn quickly, and scale new programs in a large organization.
  • A bachelor’s degree in measurement, industrial-organizational psychology, education, or a related field is preferred.

Nice To Haves

  • Experience with AI in assessment, item response theory (IRT), adaptive testing, rubric scoring, and Credly.
  • Telecommunications knowledge in areas such as networks, field operations, cybersecurity, software and AI, customer care, or retail sales.
  • A master’s degree in psychometrics, measurement, or industrial-organizational psychology.

Responsibilities

  • Set the assessment strategy by determining which skills and levels to assess and which certifications or badges successful employees earn.
  • Connect assessment, learning, and HR technology; run small experiments and scale approaches that work.
  • Partner with HR business partners, Learning Business Partners, and senior leaders to set skill priorities, align assessments to business needs, and demonstrate results.
  • Advise certification boards and manage vendors.
  • Lead assessment design, including defining skills, writing questions, building hands-on tasks, and setting passing scores.
  • Assess work products such as network designs, code, and project plans using clear rubrics, trained reviewers, and AI support under human oversight.
  • Maintain fair, accurate, and secure assessments.
  • Use generative AI responsibly to write and score questions, with human review and bias checks.
  • Build adaptive tests and direct employees with skill gaps to targeted learning before retesting.
  • Award certifications and Credly badges using the Open Badges standard, and establish retesting for renewal.
  • Connect assessment results to Workday and Cornerstone.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on hire date
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave beyond what state and local law require may be available; it is unprotected
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
  • Employee Assistance Programs
  • Employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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