Lead Operations Support Specialist (Los Angeles)

Federal Reserve Bank of Philadelphia • Los Angeles, CA

1d • Onsite

About The Position

We are looking for a Lead Operations Support Specialist who will bring both organizational excellence and people skills to support our Los Angeles Regional Executive. In this role, you'll be more than an administrator, you'll be a strategic partner who coordinates high-level projects, manages executive interactions, and ensures everything runs smoothly behind the scenes. If you thrive on variety, enjoy solving logistical puzzles, and take pride in making others successful, we'd love to hear from you.

Requirements

• Typically, 4+ years in executive support, event coordination, project management, or operations
• Associate degree preferred
• Proven ability to interact confidently with senior executives and external partners
• Exceptional communication and relationship-building abilities
• Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and CRM tools.
• Expert-level calendar management and ability to juggle competing priorities
• Strong organizational skills with meticulous attention to detail
• Proactive mindset—you anticipate needs before being asked
• Flexibility to adapt when priorities shift

Nice To Haves

• Experience supporting C-level executives
• Event planning certification or experience with large-scale events (50+ attendees)
• Familiarity with event management platforms and virtual meeting tools

Responsibilities

• Lead team projects from start to finish
• Manage complex calendars for executives and external partners
• Plan and execute events of all sizes—leadership gatherings, and team meetings
• Handle all event logistics: venue selection, catering, technology, travel, and attendee communications
• Serve as the polished, professional point of contact for external business leaders
• Build trusted relationships with stakeholders, vendors, and partners at all levels
• Coordinate executive schedules with diplomacy, managing conflicts and priorities seamlessly
• Prepare briefing materials and presentations for leadership
• Handle sensitive communications with discretion and urgency
• Support team operations including onboarding coordination, budget tracking, and facilities planning
• Maintain organized documentation and systems that keep information accessible
• Conduct research and analysis to support strategic decision-making

Benefits

• Medical
• Dental
• Vision
• Pre-tax Flexible Spending Account
• Backup Child Care Program
• Pre-Tax Day Care Flexible Spending Account
• Paid Family Care Leave
• Vacation Days
• Sick Days
• Paid Holidays
• Pet Insurance
• Matching 401(k)
• Retirement/Pension

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree