Lead Operability Engineer

Capgemini • Southfield, MI

16h • $89,400 - $166,398 • Onsite

About The Position

The Lead Operability Engineer coordinates fleet operations and vehicle-software activities. The role leads software updates, deployment and release validation, troubleshooting, quality investigations, and proving-ground support. The position monitors vehicle readiness and drives issue escalation, containment, corrective actions, and root-cause analysis. The lead also oversees reporting, audit support, and continuous process improvement. This is an onsite role in Auburn Hills, Michigan.

Requirements

• 6+ years of relevant automotive fleet, vehicle operability, validation, or embedded-software experience.
• Experience leading complex technical activities, coordinating cross-functional stakeholders, managing escalations, and driving issues through resolution or closure.
• Demonstrated leadership of fleet operations, vehicle-software updates, deployment coordination, and release validation.
• Advanced troubleshooting and root-cause-analysis capability using vehicle diagnostics and CAN tools.
• Experience leading quality investigations, issue triage, escalation, containment, and corrective-action closure.
• Ability to define readiness criteria, analyze fleet trends, and communicate status and risk to stakeholders.
• Experience supporting proving-ground activities, audit evidence, and process improvement.

Nice To Haves

• Experience with OTA campaign planning, software configuration management, or release governance.
• Knowledge of telematics, backend logs, UDS/DoIP, or ECU flashing.
• Experience building automated readiness reporting or using formal methods such as 8D, five whys, or fault-tree analysis.

Responsibilities

• Support fleet operations and vehicle software-update activities.
• Lead troubleshooting and investigation of quality and operability concerns.
• Support proving-ground activities and conduct root-cause analysis.
• Coordinate software deployments and validate releases.
• Monitor vehicle readiness and generate status reports.
• Escalate issues and track corrective actions through closure.
• Support audits and drive continuous process improvement.

Benefits

• Paid time off based on employee grade, including 12–25 vacation days depending on grade, company-paid holidays, personal days, and sick leave.
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada).
• Retirement savings plans, such as 401(k) in the U.S. or RRSP in Canada.
• Life and disability insurance.
• Employee assistance programs.
• Other benefits as provided by local policy and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed