LEAD OFFICE SERVICES ASSOCIATE
K2 Services•Indianapolis, IN
•Onsite
About The Position
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a dependable and customer-focused Lead Office Services Associate to support a fast-paced office services operation in a warehouse-style environment. This is a single-person site role where you will independently oversee daily print, mail, and office service functions while ensuring exceptional client support and operational efficiency.
Requirements
- Strong customer service and communication skills
- Experience in a high-volume mailroom, print, or office services environment
- Experience with domestic and international shipping processes
- Proficiency in print production and reprographics services
- Strong email communication skills with the ability to respond professionally and efficiently
- Basic Microsoft Excel knowledge for reporting purposes
- Highly organized with strong attention to detail and the ability to multitask
- Reliable transportation required for mail runs
- Comfortable with continuous walking, standing, and physical movement throughout the day
Nice To Haves
- Previous lead or senior-level office services experience preferred
Responsibilities
- Manage all daily office services operations including print production, mail services, shipping, and supply coordination
- Handle incoming and outgoing mail runs using personal transportation (mileage reimbursement provided)
- Operate and support print production including: Wide format printing, Saddle stitching, Small and large volume print jobs
- Process domestic and international shipping requests
- Maintain a clean, organized, and professional work environment
- Monitor workflow and service levels to ensure timely completion of tasks
- Maintain and improve standard operating procedures for efficiency and consistency
- Provide outstanding customer service and professional communication to clients and internal teams
Benefits
- Full benefits eligibility after 60 days
- 5 days of sick time
- 10 days of accrued vacation
- Tuition reimbursement eligibility after 1 year
- Mileage reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
