LEAD OFFICE SERVICES ASSOCIATE
About The Position
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a polished, service-driven Working Lead Office Services Associate to support a prestigious corporate environment. This hands-on leadership role is responsible for coordinating daily office services operations while actively supporting print, mail, copy, and hospitality functions. Responsibilities include managing workflow priorities, handling print production and mail distribution, supporting conference room setups, stocking hospitality areas, and delivering exceptional customer service to employees and guests. The Working Lead will also assist with training team members and maintaining a clean, organized, and professional workplace environment. The ideal candidate is detail-oriented, adaptable, and experienced in fast-paced corporate environments. Prior leadership experience in print, mail, hospitality, or office services is required, along with strong communication, multitasking, and customer service skills.
Requirements
- High school diploma or GED required
- Minimum 1 year of experience in office services, facilities, or hospitality within a corporate or professional services environment
- Strong communication, organizational, and client service skills
- Proficiency in Microsoft Office (Outlook, Word, Excel)
- Ability to lift up to 50 lbs. and remain active throughout the day
- A detail-oriented, adaptable professional with a client-first mindset, capable of operating with professionalism, urgency, and discretion in a fast-paced environment.
- Prior leadership experience in print, mail, hospitality, or office services is required
Responsibilities
- Manage all incoming and outgoing mail, courier services, and package tracking (USPS, FedEx, UPS)
- Conduct routine floor inspections; maintain fully stocked and organized common areas
- Coordinate conference room setups and breakdowns for meetings and events
- Deliver reprographics support, including printing, copying, scanning, and binding; troubleshoot equipment and liaise with vendors
- Provide reception coverage, ensuring a professional and welcoming front-of-house presence
- Support workstation setups, office moves, and new hire onboarding
- Respond promptly to internal service requests and ensure seamless daily operations
- Assist with training team members
- Maintain a clean, organized, and professional workplace environment
Benefits
- Full benefits eligibility after 60 days
- 5 days of sick time
- 10 days of accrued vacation
- Tuition reimbursement eligibility after 1 year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
