Lead of Associate Clinician Program

Mood Health•San Francisco, CA

1d•Remote

About The Position

Mood Health is changing how people access mental health care. We believe care should be personal, human, and accessible—and that every patient deserves a provider who truly fits their needs. That’s why we carefully match each client with the right clinician. Our mission is simple and powerful: empower people to heal, grow, and thrive. We know mental health is just as essential as physical health, and authentic human connection drives everything we do. Through video visits, our expert clinicians—psychiatric nurse practitioners and therapists—deliver therapy and medication management right from the comfort of home. As lead of our Associate Clinician Program, you will support and elevate the supervision function across the organization—setting clinical quality standards, supporting and developing supervisors, and ensuring all supervision practices align with regulatory requirements and best practices. You’ll partner cross-functionally to build scalable supervision frameworks, provide guidance on complex or high-risk cases, and drive consistency in documentation, training, and clinical decision-making. This role will ensure both supervisors and associate clinicians are supported, compliant, and equipped to deliver high-quality care.

Requirements

Active, unrestricted clinical LCSW license (e.g., LMFT, LCSW, LPCC, Psychologist)
Meets BBS requirements for providing clinical supervision
5+ years of post-licensure clinical experience
2+ years experience supervising or mentoring clinicians
Strong knowledge of ethical standards, risk management, and clinical best practices
Familiar with BBS Regulations regarding Associate and Supervisor requirements

Nice To Haves

Experience in a leadership or program development role
Familiarity with telehealth or remote care models
Strong organizational, communication, and training skills
Experience implementing and coaching clinicians on performance improvement plans
Technical and technology skills

Responsibilities

Develop, implement, and maintain consistent standards for clinical supervision
Ensure supervision practices align with ethical guidelines, licensing board requirements, and best practices
Oversee and provide clinical support on complex or high-risk cases.
Review and provide support for clinical interviews and their final scorecards.
Conduct clinical interviews for associate clinicians and clinical supervisors
Train, mentor, and support a team of clinical supervisors
Provide consultation and escalation support for challenging clinical situations
Support the coordination of supervisors joining the team and/or transitioning from therapist to supervisor within the Mood Team
Facilitate ongoing professional development and calibration among supervisors
Be available for emergency and/or short term coverage for Supervision of associates.
Design and improve supervision frameworks, tools, and workflows
Standardize documentation, expectations, and supervision processes
Partner cross-functionally to integrate supervision into broader clinical operations
Offer training and oversight for Clinical Interviewers of Associates.
Guarantee supervision aligns with all state and federal regulations.
Collaborate with leadership to identify and address clinical risks.
Provide effective coaching and support to both supervisors and clinicians.
Support audit processes and maintain precise supervision records.
Work closely with Clinical Leadership, Operations, and Credentialing teams
Communicate updates, expectations, and best practices to supervisors and clinicians
Contribute to organizational initiatives that impact clinical care delivery
Maintain a minimum caseload of 5 clients per week