Lead OEM Solution Engineer

Hyland • ,

6d • $155,525 - $170,349 • Remote

About The Position

The Lead OEM Solution Engineer supports the success and growth of Hyland’s OEM partnerships through technical integration, product alignment, and partner enablement. Serving as a senior technical liaison between Hyland and OEM partners, this role helps ensure Hyland technologies are effectively integrated, embedded, and positioned within partner solutions. The position works with partner engineering teams and Hyland Product, Engineering, Solutions, and Global Alliances teams to translate partnership objectives into actionable technical solutions, lead integration execution, provide architectural guidance, support technical validation, and prepare scalable, market-ready OEM solutions.

The role also supports customer-facing solution strategy activities, including technical discovery, demonstrations, pre-sales meetings, RFP responses, and transitions to Global Services. The position requires managing multiple partner initiatives, collaborating across teams, and balancing immediate integration needs with long-term partnership goals. The role is remote in the USA and requires up to 60% travel.

Requirements

• 5–7 years of experience in software engineering, solution engineering, technical partnerships, systems integration, or a related technical role.
• Demonstrated experience designing, implementing, or supporting software integrations between enterprise platforms and partner applications.
• Strong understanding of APIs, RESTful services, authentication and authorization, cloud platforms, and common integration patterns.
• Experience collaborating with product management, software engineering, architecture, and external partner technical teams.
• Ability to drive technical deliverables independently in a cross-functional, matrixed organization and manage multiple integration initiatives, competing priorities, and technical dependencies.
• Strong written and verbal communication skills, including the ability to engage technical and nontechnical stakeholders.
• Experience creating technical documentation, architecture diagrams, integration guides, or other reusable technical resources.
• Bachelor’s degree in a related field, such as Management Information Systems or Computer Science, or an equivalent combination of education and experience sufficient to perform the principal duties.
• Technical sales experience with healthcare imaging.
• Understanding of the healthcare IT landscape.
• Proven experience with PACSGEAR solutions.
• Strong understanding of DICOM, XDS, HL7, and VNA.
• Knowledge of general software implementation methodologies.
• Ability to thrive in a fast-paced, deadline-driven environment and manage projects through completion.
• Good collaboration skills within teams and across other areas.
• Ability to develop and use engaging, informative, and compelling presentation methods.
• Ability to communicate clearly and effectively in a style appropriate to the subject and audience.
• Ability to establish rapport, gain trust, and build consensus.
• Motivation to learn and stay current professionally.
• Willingness and ability to travel up to 60%.

Nice To Haves

• Experience supporting OEM, ISV, technology alliance, or embedded software partnerships in a complex enterprise software environment.
• Familiarity with enterprise content management, content services, document management, workflow automation, or intelligent document processing.
• Experience with cloud-native architectures, SDKs, webhooks, event-driven integrations, or middleware.
• Familiarity with cloud, hybrid, and on-premises enterprise software deployment models.
• Experience supporting joint solution development, technical validation, or partner-led customer implementations.
• Ability to translate technical integration capabilities into solution value propositions and practical customer use cases.
• Ability to act as a technical evangelist and identify opportunities for deeper partner adoption and strategic platform integration.

Responsibilities

• Drive technical execution of OEM integrations by collaborating with OEM engineering teams to design, implement, troubleshoot, and validate integrations involving Hyland technologies.
• Provide technical guidance on integration architectures, APIs, authentication, data exchange, deployment models, and integration patterns; support proof-of-concept development, solution validation, and integration testing.
• Evaluate integration approaches for scalability, reliability, maintainability, security, and alignment with Hyland standards.
• Deliver technical onboarding, training, and enablement for OEM partner engineering and technical teams.
• Develop and maintain technical documentation, integration guides, reference architectures, and reusable technical assets.
• Collaborate with OEM Partner Managers and Partner Sales teams to prepare solutions for customer adoption and go-to-market activities; support technical discovery, demonstrations, and proof-of-concept activities.
• Serve as the primary technical liaison between OEM partner engineering teams and Hyland Product, Engineering, Solutions, and Global Alliances stakeholders, coordinating technical deliverables, milestones, and issue resolution.
• Identify opportunities to standardize and improve OEM integration patterns, implementation practices, documentation, partner onboarding, integration execution, and ongoing technical support.
• Act as the technical point of contact on standard customer engagements.
• Coordinate customer pre-sales meetings and determine technical requirements.
• Create and present solution demonstrations using OnBase and applicable best practices to validate proposed solutions and gain stakeholder buy-in.
• Coordinate transition meetings with Global Services and remain involved to support a seamless customer handoff.
• Prepare internal documentation reflecting solution-strategy activity.
• Provide technical responses to Requests for Proposals (RFPs).
• Recommend improvements to internal efficiencies and stay current with best practices and market trends.
• Participate in trade shows, conferences, and events.

Benefits

• Career development resources
• Wellbeing programs
• Innovation practices

What This Job Offers

• Job Type: Full-time
• Career Level: Senior