OEM Telematics Supply Lead

EquipmentShare • Overland Park, KS

4h • Onsite

About The Position

EquipmentShare is hiring an OEM Telematics Supply Lead at its Corporate Headquarters in Overland Park, Kansas. The role owns the full lifecycle of telematics kits sold to original equipment manufacturer (OEM) customers, from receiving and validating purchase orders through planning kit builds, creating sales orders, and ensuring kits are delivered to the correct domestic or international OEM plant on time. The position serves as the primary customer contact for kit orders and coordinates across internal teams and external partners to meet commitments.

The role involves managing order and demand information, monitoring component inventory, coordinating kitting and shipping, and addressing urgent requests, quality issues, and documentation needs. It also supports sample and prototype kits, device preparation and configuration, accurate shipment and serial-number records, and OEM procurement-portal processes. The work is performed in both an office and warehouse setting, with prolonged sitting and computer work as well as movement through the warehouse.

Requirements

• Proven ability to manage many concurrent orders, customers, and deadlines with strong follow-through and attention to detail.
• Excellent written and verbal communication with external customers and internal partners, including professional, timely escalation.
• Working knowledge of ERP systems, including sales orders, customer accounts, inventory locations, and packing-slip posting; Microsoft Dynamics 365 is strongly preferred.
• Strong computer skills, including Google Workspace (Sheets, Docs, and Gmail), shared inboxes such as Front, Slack, and web-based supplier portals.
• Ability to influence and get results across teams in a matrixed organization without direct authority.
• At least 5 years of experience in order management, supply chain, project management, procurement, or customer operations, preferably in manufacturing, OEM, or distribution.
• Experience with domestic parcel and LTL freight shipping.
• Must be able to lift up to 50 lbs.
• Associate or bachelor’s degree in Business Administration, Supply Chain Management, Operations Management, or a related field is preferred.

Nice To Haves

• Hands-on knowledge of telematics hardware, including trackers, keypads/access control, harnesses, antennas, CAN bus basics, and device configuration.
• Experience with Windchill for part and revision status, and Looker or similar BI dashboards.
• Familiarity with hazmat or lithium battery shipping requirements.
• Experience with kitting, light assembly, or production-order workflows.
• Familiarity with international shipping documentation, including commercial invoices, HTS codes, certificates of origin, and customs brokers.

Responsibilities

• Serve as the primary point of contact for OEM customers on telematics kit orders, providing proactive, timely, professional communication.
• Receive, validate, and track OEM purchase orders, releases, and changes, checking part numbers, revisions, quantities, pricing, and due dates.
• Acknowledge and confirm orders promptly and maintain a current view of open, upcoming, and past-due orders for each OEM.
• Convert OEM orders and demand forecasts into a rolling build plan in coordination with the kitting team.
• Monitor inventory of telematics devices, harnesses, and components; identify shortages, demand increases, and part changes early enough to prevent delays.
• Communicate risks, shortages, and schedule conflicts clearly and promptly to affected internal and external stakeholders.
• Create and manage ERP Sales Orders to pick, pack, and ship kits according to OEM purchase-order requirements, including customer account setup and shipping documentation.
• Coordinate domestic parcel and LTL freight shipments, including carrier selection, pallet preparation, bills of lading, and expediting when OEM production is at risk.
• Manage international shipments, including commercial invoices, tariff classification, certificates of origin, customs requirements, and lithium battery shipping compliance.
• Prioritize and resolve urgent requests, including production line-down situations, expedites, and partial shipments.
• Build and ship sample and prototype kits for new OEM product validation and launches.
• Prepare and configure telematics devices before shipment as required, and maintain accurate serial-number and shipment records.
• Respond to OEM quality issues, supplier defect reports, and returns with the Quality Team; coordinate root-cause and corrective-action work and support accurate credits.
• Use OEM supplier portals and procurement platforms to manage orders, advance ship notices, and compliance documentation.
• Work cross-functionally in a matrixed environment, influencing engineering, purchasing, warehouse, billing, and leadership partners to meet OEM commitments.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO and paid holidays.
• 401(k) with company match.
• Gym membership stipend and wellness programs, including opportunities to earn PTO and prizes.
• Company events and quarterly team activities.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree