About The Position

The Lead Network Transformation Manager leads FF37's Customer Premises Equipment (CPE) strategy and fiber customer migration initiatives. The role provides business and technical leadership across AT&T, FF37, Lumen, and vendor partner organizations, driving network transformation programs, product modernization, and customer migration strategies in support of FF37's long-term operational and business objectives. The position influences multimillion-dollar technology and business investment decisions and ensures cross-functional alignment among engineering, operations, IT, and external vendor partners. It develops and executes the CPE strategy and roadmap, evaluates technology, operational, and financial tradeoffs, and leads planning and execution to meet migration milestones and regulatory commitments. The manager identifies program risks and dependencies, supports legacy network retirement, and leads customer-facing access technology modernization. The role also advises stakeholders on technology evolution, service delivery models, and customer migrations, while shaping product and service strategies that improve customer experience and reduce operational complexity and cost. Success is measured by the ability to drive strategic outcomes, accelerate customer migration and modernization programs, remove organizational barriers, and influence investment decisions that deliver measurable business value. The position offers a base salary range of $145,400–$218,100 annually and is eligible for an annual bonus. Forged Fiber offers a comprehensive benefits package designed to support physical, mental, emotional, and financial well-being.

Requirements

  • Extensive experience in telecommunications, network product design, access technologies, and product strategy.
  • Demonstrated success leading large-scale customer migration, modernization, or network transformation initiatives.
  • Strong understanding of fiber access networks, CPE technologies, service activation delivery platforms, and customer migration strategies.
  • Ability to work across multiple organizations and influence vendors, strategic partners, and executive stakeholders.
  • Ability to lead complex cross-functional programs without direct authority.
  • Exceptional analytical, business planning, problem-solving, and communication skills.
  • Bachelor's degree in Engineering, Telecommunications, Information Technology, Business, or a related field, or an equivalent combination of education and relevant industry experience.
  • At least 8 years of experience in telecommunications, network engineering, product management, business strategy, or technology marketing and transformation.

Nice To Haves

  • Master's degree in Business Administration (MBA), Engineering, Telecommunications, Technology Management, or a related discipline.
  • Industry certifications or specialized training in telecommunications, fiber access technologies, network architecture, product management, or program management.

Responsibilities

  • Develop and execute FF37's CPE strategy and roadmap, aligning technology investments with business objectives and customer migration goals.
  • Lead strategic planning to evaluate technology, operational, and financial tradeoffs for short- and long-term business decisions.
  • Influence investment strategies and business cases for multimillion-dollar technology initiatives.
  • Drive cross-functional planning and execution to meet customer migration milestones and regulatory commitments.
  • Coordinate with internal and external stakeholders to identify transformation-program risks, dependencies, and mitigation strategies.
  • Ensure successful execution of initiatives to retire legacy network technologies and platforms.
  • Serve as the business and technical lead for customer-facing access technology modernization initiatives.
  • Partner with stakeholders to define migration approaches and advise on technology evolution, service delivery models, and customer technology migrations.
  • Influence product and service strategies that improve customer experience while reducing operational complexity and cost.
  • Remove organizational barriers and influence investment decisions to deliver measurable business value across transformation initiatives.

Benefits

  • Annual bonus eligibility.
  • Comprehensive benefits package designed to support physical, mental, emotional, and financial well-being.
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