Lead Network Engineer

Centuria•Bedford, MA

2d•Onsite

About The Position

The Lead Network Engineer will support the 66th Air Base Group Communications and Information Division (66 ABG/SC) at Hanscom Air Force Base and its geographically separated units. The role supports the mission to secure information and information systems, deliver effective and efficient services, and sustain required infrastructure and capabilities as part of the Air Force Information Network enterprise. The position is responsible for designing, managing, implementing, and troubleshooting network solutions in accordance with Air Force enterprise standards. It leads network operations teams and infrastructure projects, supports classified and unclassified networks, maintains a converged Gigabit Ethernet infrastructure, and provides customer support for network services including voice. The engineer also contributes to network life-cycle planning, capacity and performance planning, reliability and security procedures, upgrades, and integration of new networks into existing architectures. The role supports compliance with applicable Department of Defense, Air Force, and DISA directives and standards, including security requirements. It handles operational incidents and escalations, coordinates with vendors and other IT teams, maintains procedures and network topology maps, and may support emergency operations on an as-needed basis, 24/7, within contract parameters. The position is located at Hanscom Air Force Base, Massachusetts, and requires a Secret clearance.

Requirements

Bachelor of Science degree in IT with a concentration in Networking, or in Computer Science, plus at least 10 years of experience as a Network Engineer in a senior role; an additional four years of network experience may substitute for the degree.
At least two years of experience implementing, configuring, and troubleshooting Cisco ISE systems.
Active CompTIA Security+ certification meeting DoD 8140 requirements, obtained or updated with current CEUs within the last three years.
Strong background in routing, switching, network design, implementation, and troubleshooting.
Day-to-day administration and management experience with highly available network infrastructure supporting more than 7,500 users.
Hands-on experience designing, configuring, installing, and troubleshooting Cisco routers, switches, and ISE.
Hands-on experience with OSPF, VRF, VRRP, QoS, VLAN, STP, Dot1x, IP access control lists, IPsec, virtual chassis or stacking, and PowerShell scripting.
Strong working knowledge and troubleshooting skills for Layer 2 and Layer 3 protocols in a VoIP environment.
Experience with DHCP, Orion NPM/NCM, Cisco ISE, and Wireshark.
Strong network debugging and troubleshooting skills.
Experience upgrading network infrastructure hardware software, and working with AAA servers for device or user authentication, SNMPv3, Syslog, and network monitoring tools.
Required knowledge of fiber, CAT5E, CAT6, and other cabling.
Ability to maintain detailed records and adhere to locally established and required military processes and procedures.
Ability to work dynamically and effectively with others on formal and informal projects and conduct technical interchanges.
Self-motivated and able to work effectively in a team environment.
Excellent analytical, organizational, and project management skills.
Strong customer service skills, critical thinking skills, and written and verbal communication skills.
Flexibility with work hours.
Ability to lift approximately 50 pounds or more.
Secret clearance.

Nice To Haves

CCNA or CCNP certification.
Knowledge of Windows and Linux operating systems.
Knowledge of Taclanes, voice platforms, and UPS systems.
Knowledge of Windows Server 2019 or 2022 and IIS.

Responsibilities

Design, manage, implement, and troubleshoot network solutions according to Air Force enterprise standards for 66 ABG/SC and its Core Services customers.
Lead network operations teams and infrastructure projects; set team and individual goals, track progress, foster teamwork, and support individual growth.
Deliver quality results in a fast-paced environment while handling concurrent tasks.
Assist with network life-cycle planning and develop or review procedures related to capacity planning, performance, reliability, and security.
Manage and maintain a converged Gigabit Ethernet network infrastructure.
Design, install, configure, and troubleshoot network infrastructure and provide customer support for network services, including voice.
Perform daily operational work and upgrades, including remedy tickets, router and switch support, IP address management, and network management tools.
Design and integrate new networks into existing architecture.
Provide engineering support for classified, unclassified, and other enclave networks.
Design enterprise network solutions to improve performance and flexibility in accordance with Air Force network policies and standards.
Help secure network systems to meet applicable DoD, Air Force, and DISA requirements, including STIGs and task orders.
Participate in maintenance, optimization, and performance activities for enterprise infrastructure.
Coordinate with vendors on warranty claims, hardware and software upgrades, and technology updates; evaluate products and make recommendations based on customer needs.
Diagnose data issues, open and route trouble tickets, work with third-party subject matter experts through tier 3 support, and ensure timely resolution.
Research technical issues and develop solutions.
Serve as a final ticket escalation point for network operations incidents.
Coordinate and collaborate with other IT operations teams, project leads, team members, and subject matter experts.
Create and maintain operational procedures and classified and unclassified network topology maps using Visio.
Support emergency operations as needed, including responding to operational needs 24/7 according to contract parameters.