Lead Network Engineer

BJ's Wholesale Club•Marlborough, MA
•$128,500 - $164,000•Hybrid

About The Position

BJ’s Wholesale Club is seeking an experienced Lead Network Engineer to design, deploy, and manage enterprise-grade network infrastructure across retail stores and distribution centers. The role is the subject matter expert for Aruba wireless solutions, providing hands-on leadership for WiFi and LAN/WAN designs and deployments. The engineer balances project work with escalation support and helps ensure network reliability and security in fast-paced retail and logistics environments. The role leads Aruba WiFi deployments from design through post-deployment validation, conducts RF site surveys, and designs and maintains wireless infrastructure. It also covers LAN switching architecture and operations, Fortinet SD-WAN and firewall services, network monitoring, incident escalation, documentation, project delivery for new stores and distribution center expansions, and mentoring other engineers. This is a hybrid role with mandatory in-office work Tuesday through Thursday at BJ’s Club Support Center in Marlborough, Massachusetts; Monday and Friday are remote. Travel to stores and distribution centers may be required up to 25% of the time. The position may involve walking warehouse floors, working in network closets and data rooms, lifting equipment up to 50 pounds, and working on ladders. Occasional after-hours and weekend work, as well as participation in an on-call rotation, are required. The stated pay range is $128,500 to $164,000.

Requirements

  • 7–10 years of progressive hands-on experience in enterprise network engineering.
  • At least 3 years of experience in retail, hospitality, distribution center, or warehouse network environments with multi-site responsibility; experience across 50 or more locations is strongly preferred.
  • Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or an equivalent combination of education and experience.
  • Deep expertise in Aruba AP deployment, Mobility Controller/Conductor, AOS-8 and AOS-10, RF design, and troubleshooting.
  • Proficiency with Ekahau Pro for predictive design and post-installation validation.
  • Working knowledge of Aruba ClearPass (CPPM) for NAC, guest portals, and device profiling in support of wireless deployments.
  • Demonstrated experience with FortiGate SD-WAN, FortiManager, FortiAnalyzer, and FortiOS policy management.
  • Experience with Aruba CX, VLANs, 802.1Q trunking, LACP, STP/MSTP, and Layer 3 inter-VLAN routing.
  • Knowledge of BGP, OSPF, IPSec VPN, and WAN circuit management.
  • Experience with firewall policy management, 802.1X/NAC, and PCI-DSS network segmentation requirements.
  • Proficiency with SNMP-based network monitoring tools such as SolarWinds or PRTG, or equivalent, and packet capture analysis using Wireshark.
  • Strong analytical and technical problem-solving skills for complex, multi-layer network issues.
  • Ability to manage concurrent network projects and collaborate across IT, security, vendor, and field operations teams.
  • Ability to maintain accurate network documentation and communicate effectively with non-technical stakeholders.
  • Ability to work in active retail and warehouse environments, lift and carry network equipment up to 50 pounds, and work on ladders when required.
  • Ability to work in the stated hybrid schedule, travel up to 25%, occasionally work after hours or weekends, and participate in an on-call rotation.

Nice To Haves

  • Aruba Certified Mobility Professional (ACMP) or Aruba Certified ClearPass Associate/Professional (ACCA/ACCP).
  • CCNP Enterprise or Security, or an equivalent vendor-neutral certification.
  • Experience with Aruba Central and Aruba AIOps.
  • Familiarity with retail systems and requirements, including POS networks, IoT/OT device segmentation, and loss prevention systems.
  • Experience with SD-WAN migration projects from legacy MPLS to hybrid WAN architectures.
  • Familiarity with ITSM platforms such as ServiceNow and IPAM solutions such as Infoblox or SolarWinds IPAM.
  • Knowledge of cloud networking concepts, including AWS/Azure VPN Gateways and Direct Connect/ExpressRoute.
  • Experience with automation and scripting, such as Python or Ansible, for network configuration management.

Responsibilities

  • Lead end-to-end Aruba WiFi deployments at retail stores and distribution centers, from design through post-deployment validation.
  • Conduct RF site surveys using Ekahau Pro and similar tools, producing heat maps, coverage reports, and capacity recommendations.
  • Design and maintain Aruba wireless infrastructure, including indoor and outdoor access points, Mobility Conductors/Gateways, and AOS-8/AOS-10 architecture.
  • Optimize RF environments for high-density retail and warehouse settings, including band management, channel planning, and interference mitigation.
  • Develop and enforce wireless security standards aligned with PCI-DSS requirements.
  • Administer Aruba ClearPass for network access control, guest management, and device onboarding related to wireless policy enforcement.
  • Design, deploy, and maintain Aruba CX and HP ProCurve switching infrastructure across stores and distribution centers.
  • Manage VLAN segmentation for POS systems, corporate devices, IoT/OT equipment, and guest networks.
  • Configure and troubleshoot spanning tree, link aggregation, and Layer 3 routing protocols.
  • Perform capacity planning and lifecycle management for access-layer and distribution-layer switching infrastructure.
  • Architect, deploy, and manage Fortinet SD-WAN solutions across retail branch locations.
  • Configure FortiGate firewall policies, IPSec VPN tunnels, and SD-WAN application steering rules for business-critical applications.
  • Monitor WAN performance and SLA adherence, proactively identifying and resolving connectivity degradation.
  • Coordinate with ISPs and telecom vendors on circuit provisioning, failover configurations, and SLA enforcement.
  • Maintain FortiManager and FortiAnalyzer for centralized policy management and log analytics.
  • Serve as a Level 3 escalation point for network incidents and provide root-cause analysis and permanent corrective actions.
  • Lead network workstreams for new store openings, store refreshes, and distribution center expansions, coordinating with construction, real estate, and IT project managers.
  • Maintain network documentation, including topology diagrams, IP address management, configuration standards, and runbooks.
  • Define and enforce network standards, change management procedures, and configuration baselines.
  • Mentor junior and mid-level network engineers and provide knowledge transfer on Aruba and Fortinet technologies.
  • Manage multiple concurrent network projects from scoping through delivery and communicate technical topics to non-technical stakeholders.
  • Participate in after-hours on-call support, occasional maintenance windows, store openings, and critical incident response.

Benefits

  • Weekly pay.
  • Access to earned pay before payday through Daily Pay; a fee may apply.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the employee’s household.
  • Paid vacation, personal and sick days, holidays, bereavement leave, and jury duty leave.
  • Medical plan options, plus optional dental, vision, Health Savings Account, and flexible spending account options.
  • 401(k) retirement savings plan with company match for team members age 18 and older.
  • Employee Stock Purchase Plan with the ability to purchase BJ’s common stock at a 15% discount.
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